Our Reviews
Scott H|2024 GMC Sierra 2500 HD
Confirmed Service Customer
5/9/2025
Disappointed. Told one thing prior to bringing truck in. Told something else when I brought it in.
5/12/2025
Scott, it's upsetting to hear that your experience was anything but stellar. Please contact our Customer Relations Manager Samantha Morse at (775) 883-5777 ex: 2619 or, samantha.morse@michaelhohl.com when you have an opportunity, and we will be more than happy to try and turn your experience around.
CARSON CITY, NV
Darlene B|2018 Buick Envision
Confirmed Service Customer
5/9/2025
Your person who takes you home is great.
5/12/2025
Darlene, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
CARSON CITY, NV
Stephen R|2020 GMC 3500HD Sierra
Confirmed Service Customer
5/9/2025
The technician did a good job of changing oil, filter, rotate tires, safety inspection and car wash. Unfortunately however the service took about 3.5 hours. I had an appointment at 1 pm and even arrived early. When I checked in I was told that it would take about 2 hours. Even that seems excessive when I can get oil changed in less than an hour at other places. I was told after getting the service that they were short two technicians. I will consider other options for simple service in the future or certainly not on a Friday afternoon.
5/12/2025
Stephen, we regret to hear that your experience with us was not a more positive one. We would like the opportunity to make this up to you. Please contact our Customer Relations Manager, Samantha Morse, at (775) 883-5777 or samantha.morse@michaelhohl.com so we can make your experience a positive one.
GARDNERVILLE, NV
Jim G|2013 Chevrolet 2500HD Silverado
Confirmed Service Customer
5/12/2025
Calling to set up an appointment took 3 tries through the receptionist to get through. I told them everything I needed done. When I dropped my car off I had to tell them again. They sent me a text to track the progress of my truck, but it was not updated for 8 days. I called once sent an email and called again before someone told me I would get a call. 3 days later I was told my Truck would be done that day. Clearly, the service department’s under staffed.
5/12/2025
Jim, we apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.
GENOA, NV
John S|2025 GMC Canyon
Confirmed Sales Customer
5/12/2025
I really liked the salesman. Cole was a pleasant young man who seemed honest and was genuinely appreciative of the sale and did follow up on a few things. He would get five stars if I could do that. My issue is with the management. As part of our negotiations I was to receive a $500 rebate for my service as a Peace Officer. At the time we agreed to the price I did not have my credentials with me as I didn't know about the rebate. I told them I can go get my credentials and return or come back tomorrow when I pick up the truck as it has to be detailed. The finance manager and the salesman said just come back tomorrow. I returned the next day with the credentials necessary and they took care of all the necessary details over the computer by signing me up. They told me I was good to go. I was told this by the finance manager. Well I got home and forgot to ask about how I receive the rebate before I drove the truck home. I emailed the salesman. He got back to me later and said he was told we did not qualify anymore because we had to complete everything at the time of the deals closure. I feel I was taken advantage of. I did everything I was asked. The process took couple hours to complete which was a complete waste of time. I am not happy and will likely service my truck elsewhere. As a retired peace officer I felt disrespected.
COLE BERRY
5/18/2025
John, thank you for taking the time to leave us feedback about your experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to our General Sales Manager Tisha Schaible at (775) 883-5777 ext 2602 or by email tisha.schaible@michaelhohl.com. We look forward to hearing from you.
MINDEN, NV
John M|2023 GMC Acadia
Confirmed Service Customer
5/15/2025
Cheerful, helpful, accommodating
5/16/2025
John, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
CARSON CITY, NV
Joshua M|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
5/15/2025
I made the appointment for service the week before I dropped off my truck. The drop off time was 10:00 for a warrantee seat motor install, tire rotation and oil change. Additionally there was a "drive assistance " fault on dash they said they would correct. It was estimated that I would get my truck back mid day the following day "at the latest". Mid day the next day I was informed that my truck was still in the bay as they diagnosed trouble code on dash and none of the other work could be done until they fixed it. I was then told that I could get my truck the following day. After many un returned phone calls I was finnally told the techs would stay late and come in early to finish my truck. I was dropped off at the dealership at 8 am and finally left the dealer ship at 10:30 am. The service light is still on!
5/20/2025
Joshua, thank you for reaching out to us. We regret to hear about the situation you have described. Our manager would really like to speak with you more regarding this matter. Please reach out. We look forward to hearing from you. Customer Relations Manager , Samantha Morse, (775) 883-5777 ex: 2619 or, samantha.morse@michaelhohl.com
INCLINE VILLAGE, NV
Michele W|2025 Chevrolet Silverado 1500
Confirmed Service Customer
5/16/2025
Clean and friendly
5/18/2025
Michele, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.
SPARKS, NV
Howard S|2025 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
5/16/2025
I asked several times to have the maintenance package removed but it magically appeared on the closing paperwork along with another thing I had previously declined. I was told that the dealership “bought” down an interest rate from a bank, but they never provided the details of the “ buy down”. Switching the financing at the last minute from GM to a bank felt fishy. What was the interest rate quoted by the bank? How much did the dealership pay to buy “ buy down” the rate. Did the dealership get paid any points on the deal from the bank? I was told the maintenance was added to offset the buy down, but without the details who knows if I was actually getting a good deal or ripped off. Sales Manager told me that he’d reach out to answer my questions and give the details but there was never any follow through. I won’t buy another car from Michael Hohl
PARIS INLOES
5/23/2025
Thank you for reaching out to us. We regret to hear about the situation you have described. If you are willing to give us another chance, please contact our General Sales Manager, Tisha Schaible, at (775) 883-5777 ext 2602 or by email tisha.schaible@michaelhohl.com so we can understand your situation better and try to turn your experience around.
RENO, NV
Diana P|2017 GMC Terrain
Confirmed Service Customer
5/19/2025
It was easy to make the appointment. When I arrived I was greeted and shown to the office. Haven, my advisor, checked me in and kept me informed the whole time.
5/20/2025
Diana, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.
DAYTON, NV
Ronald D|2024 Chevrolet Silverado 1500
Confirmed Service Customer
5/9/2025
Check in was easy, very little wait time to get assistance. Individual explained the service and told me how long it would take. They said it was two hours and they did the service in less than that time which was great. Checkout was easy and quick, everyone was nice and efficient. Great experience.
5/11/2025
Ronald, Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
RENO, NV
Janet J|2020 GMC Terrain
Confirmed Service Customer
5/9/2025
Haven was great and a big help. Thanks again Haven! Jan Jones
5/11/2025
Janet, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MINDEN, NV
Brandon A|2025 GMC Sierra 1500
Confirmed Service Customer
5/13/2025
My brand new 25 gmc sierra is making a squeaking noise. Apparently two techs couldn’t replicate the noise, but when I picked up my truck leaving from the service parking lot my truck made the noise. The service rep shrugged it off and said it’s a transmission noise that is clearly coming from the driver rear wheel well. I’ll take it to Reno so they can look into it.
5/18/2025
Brandon, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our Customer Relations Manager, Samantha Morse, at (775) 883-5777 ex: 2619 or samantha.morse@michaelhohl.com to discuss your concerns, as your satisfaction is of utmost importance to us.
DAYTON, NV
Morgan C|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
5/13/2025
Excellent experience
CRAIG DEMARTA
5/14/2025
Morgan, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!
MINDEN, NV
Roger A|2022 GMC 3500HD Sierra
Confirmed Service Customer
5/13/2025
Everyone is so pleasant and helpful
5/14/2025
Roger, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
MAMMOTH LAKES, CA
Linda / Scott R|2023 GMC Yukon
Confirmed Service Customer
5/19/2025
Great scheduling
5/20/2025
Thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CARSON CITY, NV
Catherine W|2025 GMC Sierra 1500
Confirmed Sales Customer
5/20/2025
Chazz was awesome and Danny made the financial paperwork a breeze!
CHAZZ NYSTROM
5/21/2025
Catherine, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BRIDGEPORT, CA
Sean O|2025 GMC Sierra 2500 HD
Confirmed Service Customer
5/19/2025
Great communication on what issues were explained and pricing explained I did find an issue under my dash with what appears are 2 electrical connections that are hanging down and not connected properly and not secure to vehicle I sent a text and picture of the connector hanging down and asked what we should do but never received an answer I will go to dealer and hopefully east fix they can do while I am there Service department has always done well for our vehicles
5/20/2025
Sean, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CARSON CITY, NV
Denise G|2025 Chevrolet Equinox
Confirmed Service Customer
5/19/2025
It was a pretty good experience. I loved that they brought the car out to me after I had waited two weeks for it to arrive. My salesman was super helpful. The only thing is that I wish I had paid attention to the fact that the car had manual seats on the driver's side and that the sunglass holder wasn't included, but I can always get those fixed later.
5/21/2025
Denise, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to our Customer Relations Manager Samantha Morse at (775) 883-5777 ex: 2619 or, samantha.morse@michaelhohl.com so we can assist you further.
DAYTON, NV
Janine B|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
5/22/2025
It was fast and easy. My first time buying a NEW car. I always bought used and there was no pressure. The salesman (Todd) helped me look for the right vehicle. Finance took off some of the items that I didn't need, which lowered my payment and cost all together.
TODD JONES
5/23/2025
We want all our clients to have a comfortable and stress-free experience with us! We sincerely value your business and look forward to your next visit!
WADSWORTH, NV
Mauricio A|2010 Chevrolet Silverado
Confirmed Service Customer
5/23/2025
Mauricio is amazing.
5/24/2025
Mauricio, we really appreciate your positive review! Please don't hesitate to reach out to us if there's anything more we can do!
CARSON CITY, NV
Michelle S|2016 Buick LaCrosse
Confirmed Service Customer
5/27/2025
Pleasant experience.
5/27/2025
Michelle, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
GARDNERVILLE, NV
Robert N|2024 GMC Canyon
Confirmed Service Customer
5/29/2025
Zach was great!
5/30/2025
Robert, thank you for your kind review; we are happy to pass along your comments to the team here at Michael Hohl Motor Company! If you have any further questions, please give us a call. We're always happy to help!
CARSON CITY, NV
Donald R|2024 GMC Acadia
Confirmed Service Customer
6/2/2025
Everything went well.
6/3/2025
Donald, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
GARDNERVILLE, NV
John G|2025 GMC Sierra 1500
Confirmed Sales Customer
5/28/2025
Salesman and paper work man were excellent
TODD JONES
5/29/2025
John, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!
GARDNERVILLE, NV
Christine S|2025 GMC Sierra 1500
Confirmed Sales Customer
5/28/2025
I absolutely love Michael Hohl! Moises was the best salesman and so helpful. Andrew was very patient with me as he explained the signing process over the phone. I live in Reno and the dealerships here are not very good. I will be recommending Michael Hohl to everyone! I was unable to make to Carson City to pick up my truck so my amazing salesman Moises brought my truck to me. That is true customer service and completely deserving of five stars! Thank you!
MOISES ROMO
5/29/2025
We're happy you found our staff to be so supportive during your experience here at Michael Hohl Motor Company. We sincerely value your business and look forward to your next visit!
RENO, NV
Don S|2024 GMC Sierra 1500
Confirmed Service Customer
5/29/2025
My vehicle was serviced, and a software update was installed. After picking up the vehicle the radio, navigation, phone connection was not working properly. Notified the Service Department of the issue the following morning and was informed I could bring the vehicle back the following week. After keeping the vehicle two (2) days, I was informed GM would not have a fix for the error caused by the software update until the end of June. The delay in scheduling the vehicle, explanation of the problem, and corrective actions are quite unacceptable.
5/30/2025
Don, we regret to hear that you had this experience with us. We'd like the opportunity to discuss this with you. Please reach out to us at (775) 297-4687 at your earliest convenience to discuss how we can turn your experience into a positive one.
CARSON CITY, NV
Richard P|2023 Chevrolet Silverado 3500 HD
Confirmed Service Customer
6/4/2025
Great communication with the service department.
6/5/2025
Richard, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
YERINGTON, NV
Sandra B|2025 Chevrolet Equinox
Confirmed Service Customer
6/9/2025
Brought my car in at 7:00 am and it wasn’t worked on until 3 pm. No follow up on what was going on, I had to call. I was assured I’d hear back by the end of the day with an update on if my car needed to be kept overnight and have a loaner car issued to me. Never received that call…..kept my car, no loaner.
6/14/2025
We apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.
CARSON CITY, NV
Ryan R|2023 Chevrolet Tahoe
Confirmed Service Customer
6/9/2025
Everyone was was polite, informed, helpful, and prompt.
6/10/2025
Ryan, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
CARSON CITY, NV
Brad M|2022 Chevrolet Bolt EUV
Confirmed Service Customer
6/2/2025
They were the best Chevrolet dealer I've went to
6/3/2025
Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
DAYTON, NV
Terry W|2024 Chevrolet Silverado 3500 HD
Confirmed Service Customer
6/2/2025
All went great until my passenger mirror was broke by the auto butler device. I will need to return to have the mirror replaced and pay for gas I wasn’t expecting.
6/3/2025
Terry, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to our Customer Relations Manager Samantha Morse at (775) 883-5777 ex: 2619 or, samantha.morse@michaelhohl.com when you have a chance.
FERNLEY, NV
David R|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
6/3/2025
Rick Roach was a pleasure to work with!
RICK MARCUS ROACH
6/4/2025
David, your wonderful feedback and rating mean a lot to us. We hope you have a great day!
MINDEN, NV
William B|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
6/3/2025
Mauricio did a great helping use get half iisuses in one visit. We will have some things to work before we call Mauricio to finish the truck.
6/4/2025
Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
SILVER SPRINGS, NV
Jason W|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
6/4/2025
Courteous, professional and knowledgeable staff
TRISTAN IVESON
6/5/2025
Jason, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
RENO, NV
Evan P|2025 Chevrolet Equinox
Confirmed Service Customer
6/10/2025
Does not take almost three hours to complete an oil change and tire rotation
6/15/2025
Evan, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. If you are willing to give us another chance, please contact our Customer Relations Manager Samantha Morse at (775) 883-5777 ex: 2619 or, samantha.morse@michaelhohl.com so we can understand your situation better in order to try and turn your experience around. Thank you, Michael Hohl Motor Company
DAYTON, NV
Robert G|2011 Chevrolet Suburban
Confirmed Service Customer
6/11/2025
Great service and great service manager
6/12/2025
Robert, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CARSON CITY, NV
Hector H|2022 GMC Canyon
Confirmed Service Customer
6/11/2025
Wonderful good service
6/12/2025
Hector, we really appreciate your positive review! If you're ever in need of more help, please let us know!
RENO, NV
David B|2024 GMC Sierra 2500 HD
Confirmed Service Customer
6/10/2025
Service was the best. This is why I drive down from Reno. Just great people to work with
6/11/2025
David, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
RENO, NV
Brent L|2024 Chevrolet Trax
Confirmed Service Customer
6/10/2025
4 hrs to change oil is to long
6/11/2025
Brent, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (775) 297-4687 to discuss your concerns, as your satisfaction is of utmost importance to us.
CARSON CITY, NV
Elizabeth D|2024 Chevrolet Silverado 1500
Confirmed Service Customer
6/11/2025
Quick and customer service was very polite and efficient. I waited for my vehicle and it was finished early and the waiting room was comfortable
6/12/2025
Elizabeth, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SPARKS, NV
Susan C|2023 GMC Yukon XL 1500
Confirmed Service Customer
6/12/2025
The service dept was busy but was still on time and courteous
6/13/2025
Susan, we really appreciate your feedback! If you're ever in need of more help, please let us know!
MINDEN, NV
Tim H|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
6/12/2025
Friendly, courteous and efficient. Haven got my truck serviced , in and out in a timely manner.
6/13/2025
Tim, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
DATYON, NV
Sterling M|2025 Chevrolet Silverado 1500
Confirmed Service Customer
6/12/2025
Quick service. Every one very friendly
6/13/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
RENO, NV
Dave Y|2021 GMC Yukon
Confirmed Service Customer
6/13/2025
Johnny did a great job of taking care of me and keeping me informed. Thx flor washing vehicle when done!
6/15/2025
Dave, we're happy you found our staff to be so supportive during your experience here at Michael Hohl Motor Company. Feel free to reach out to us if you need anything. Have a wonderful day.
RENO, NV
Matthew W|2024 GMC Sierra 1500
Confirmed Service Customer
6/16/2025
Everyone is very nice at Michael Hohl GMC.
6/18/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
CARSON CITY, NV
Lawrence C|2016 Chevrolet Malibu Limited
Confirmed Service Customer
6/16/2025
vehicle service- jun14 2025, service writer, very pleasant,retreived vehicle in timely, manner,said approx. wait time,came to be true. very nice comfortable waiting area.service dept. answering not long, paid for service, drove out.all around ,very well done. i'll be back when another service is due,thanks ,lawrence cross
6/16/2025
Lawrence, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
DAYTON, NV
Juan H|2020 GMC Sierra 1500
Confirmed Service Customer
6/12/2025
It was very good everyone are very professional.
6/13/2025
Juan, we're so happy we were able to help you out! We hope to see you soon!
HENDERSON, NV
Matthew B|2018 Chevrolet 2500HD Silverado
Confirmed Service Customer
6/16/2025
Mauricio was knowledgeable about my issue and told me what to expect considering cost and time of the repairs. I would recommend Michael Hohl for service to my family and friends.
6/17/2025
Matthew, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
DAYTON, NV
Travis S|2023 Chevrolet Silverado 2500 HD
Confirmed Service Customer
6/16/2025
Mauricio made the experience flawless and easy. The best service advisor I have dealt with to date. Thank you.
6/17/2025
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CARSON CITY, NV
Paul M|2024 GMC Sierra 1500
Confirmed Service Customer
6/17/2025
Made an appointment and got it done!
6/18/2025
We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
GARDNERVILLE, NV
Terry W|2024 Chevrolet Silverado 3500 HD
Confirmed Service Customer
6/18/2025
Great
6/19/2025
Terry, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
FERNLEY, NV
Roger H|2015 GMC 3500HD Sierra
Confirmed Service Customer
6/19/2025
1)The ENGINE LIGHT DUTY REPAIR : LOW COOLANT TEMP original diagnosis for $421 was inaccurate and actual repair was $2,783 which seems like a bait and switch service tactic. 2)Engine coolant problem was mid-diagnosed as water pump failure and was radiator failure. 3)Service representative never returned my calls. I had to drive to Michael Hohl Service department 3 times to get my questions answered concerning additional services required, my concern that a water pump may not be needed, and when vehicle service was completed. 4)The online vehicle service status was not accurate or kept up to related work performed. 5)There was no $200 cap referenced with the 15% coupon (special discount) provided in the estimate, and the 15% was not deducted from the quoted estimate. It was already included in the estimated price which was deceiving. I expect Michael Hohl Service to do better in the future.
6/20/2025
Roger, thank you for taking the time to leave us feedback about your experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (775) 297-4687. We look forward to hearing from you.
CARSON CITY, NV
Christine S|2025 GMC Sierra 1500
Confirmed Service Customer
6/24/2025
I love the team I had! Moises is so kind and helpful. Adam was patient and always had an answer for my questions. I won’t go to another dealership, Michael Hohl received 5 stars!
6/25/2025
Thank you for choosing Michael Hohl Motor Company as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!
RENO, NV
Daniel A|2024 GMC Sierra 2500 HD
Confirmed Service Customer
6/20/2025
Great service and easy to work with!
6/23/2025
Daniel, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
RENO, NV
Michael K|2026 GMC Terrain
Confirmed Sales Customer
6/20/2025
Great experience with excellent customer service!
PARIS INLOES
6/23/2025
Michael, our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
CITRUS HEIGHTS, CA
James L|1996 Chevrolet Corvette
Confirmed Service Customer
6/20/2025
Great service
6/23/2025
James, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
GARDNERVILLE, NV
Steven G|2023 Chevrolet Silverado 1500
Confirmed Service Customer
6/21/2025
Dropped off my vehicle June 9th. Picked it up June 16th. 2 problems recall and radio sound not working and turn signal sound not working. Wow now radio sound and turn signal not working. Worked for 5 days. My new Chevy sure has become a disappointment!!!! So now I have to return it to Chevy. I need a vehicle not to be in the shop. How will I get to work and back when the vehicle is in the shop again. I know it’s under warranty. Will you give me a loaner car? My truck has 9,600 miles on it. Thanks Steve 775-420-1301
6/23/2025
We appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please contact our Customer Relations Manager Samantha Morse at (775) 883-5777 ex: 2619 or, samantha.morse@michaelhohl.com when you have an opportunity, and we will be more than happy to try and turn your experience around.
MINDEN, NV
Ryan B|2023 GMC Sierra 2500 HD
Confirmed Service Customer
6/22/2025
Quality service
6/23/2025
We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
RENO, NV
Kelly I|2025 Chevrolet Traverse
Confirmed Sales Customer
6/25/2025
Easiest transaction I have ever had. My salesperson did an amazing service for me
PARIS INLOES
6/26/2025
Kelly, our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!
RENO, NV
David F|2015 Chevrolet 2500HD Silverado
Confirmed Service Customer
6/25/2025
Diagnosed code issue promptly.
6/25/2025
David, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
CARSON CITY, NV
Nikolas N|2022 GMC Yukon XL
Confirmed Service Customer
6/25/2025
Professional and quick
6/26/2025
We're glad everything was completed quickly and to your satisfaction! We look forward to your next visit! Take care!
GARDNERVILLE, NV
Brian H|2024 GMC Sierra 1500
Confirmed Service Customer
6/24/2025
Service appointment was made promptly. Service advisor was helpful and answered all my questions. Service was provided in a timely manner.
6/25/2025
Brian, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CARSON CITY, NV
Jonathan O|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
6/24/2025
My wife and I were looking around the area for a new Chevy Silverado. We visited and called multiple dealerships around the area but the dealership that was the most helpful on both the phone and in person was Michael Hohl. They were knowledgeable about the new vehicle and we felt as if they were honest about every step of the way. They worked with us to get us the payment that we wanted and we drove off with the truck that same day. I highly recommend Michael Hohl for a Chevy Purchase.
BENJAMEN CRABTREE
6/25/2025
Jonathan, thank you for your kind review; we are happy to pass along your comments to the team here at Michael Hohl Motor Company! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
RENO, NV
Michael M|2025 GMC Sierra 1500
Confirmed Sales Customer
6/25/2025
The process went well. My only concern was that I could have used a better brief on all the features of the pickup.
COREY DICKERSON
6/26/2025
Michael, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts.
RENO, NV
Sheila L|2025 GMC Sierra 1500
Confirmed Sales Customer
6/25/2025
The entire process was very positive! The team was knowledgeable, helpful, and patient. I never felt rushed or pushed to purchase a vehicle.
CHAZZ NYSTROM
6/26/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
SPARKS, NV
Nicholas W|2025 Chevrolet Equinox EV
Confirmed Sales Customer
6/25/2025
Corey was awesome. Answered all of my questions and was very professional. Would recommend family and friends to come here.
COREY DICKERSON
6/26/2025
We're happy you found our staff to be so supportive during your experience here at Michael Hohl Motor Company. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
CARSON CITY, NV
Robbie M|2012 GMC Yukon
Confirmed Service Customer
6/26/2025
Bradley was amazing 👏
6/27/2025
Robbie, thanks for highlighting some of our staff who helped make this such a great experience! We do hope we can be of assistance in the future. Take care!
GARDNERVILLE, NV
Pipop P|2025 Chevrolet Equinox EV
Confirmed Sales Customer
6/26/2025
When we arrived, Cole was very welcoming and showed us our Equinox EV and we loved it! Paris was also helpful in preparing our car for delivery along with the rest of the dealership. Please reach out to Cole and Paris for their amazing hospitality!
PARIS INLOES
6/29/2025
We're happy you found our staff to be so supportive during your experience here at Michael Hohl Motor Company. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
RENO, NV
Michelle S|2025 Chevrolet Silverado 3500 HD
Confirmed Sales Customer
6/25/2025
Corey was a fantastic sales representative. He was knowledgeable about the vehicle. I had already researched a lot, but he pointes out others features that would support my purpose
COREY DICKERSON
6/26/2025
We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!
CITRUS HEIGHTS, CA
Bertrand S|2025 GMC Sierra 2500 HD
Confirmed Service Customer
6/26/2025
On time, no BS - just good service like it should be.
6/27/2025
We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
OLYMPIC VALLEY, CA
Kerry R|2025 GMC Canyon
Confirmed Service Customer
6/26/2025
The service took too long. Much too long, 2 hours for an oil change, tire rotation and check fluids on a vehicle with only 4,000 miles on it.
6/27/2025
Kerry, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (775) 297-4688 when you have a chance. Thank you, and we look forward to hearing from you.
MINDEN, NV
John R|2024 Chevrolet Colorado
Confirmed Service Customer
6/26/2025
Communication and service was top notch. Having the ability to follow the service on your phone is a cool feature. Can’t say enough about the convenience of Saturday appointments, it’s a huge deal for busy people during the week like myself.
6/27/2025
John, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
CARSON CITY, NV
Jerry R|2023 Chevrolet Silverado 1500
Confirmed Service Customer
6/26/2025
staff was very professional. The service was done prior to estimated completion and the price was competitive
6/27/2025
Jerry, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
MINDEN, NV
William K|2025 Chevrolet Equinox
Confirmed Service Customer
6/26/2025
Terrific customer experience and care. Advisor very good in dealing with needed work
6/27/2025
William, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SPARKS, NV
Kathy P|2024 Chevrolet Blazer
Confirmed Service Customer
6/27/2025
Very friendly staff and work completed in a timely manner.
6/29/2025
Our staff is committed to providing each of our clients with the best automotive experience! We hope to see you soon!
SOUTH LAKE TAHOE, CA
Robbie C|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
6/30/2025
I scheduled a appointment a month ahead of time so I was sure not to have to wait more then unnecessary. Showed up 20 minutes early and let them know I was waiting for my truck. They didn't pull it back for 45 minutes didn't think to much of it but after 2hrs of waiting I checked in and they said it was almost done and would be a few minutes then I got my truck an hour later. So unpleased , I will now be taking it to reno to have any service or work that needs to be done. I try to stay local and give business to my local business. But with service like this I can't do it!
7/1/2025
Robbie, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. We would like the opportunity to address your concerns. Please reach out to us directly at (775) 297-4687 when you have a chance. Thank you, and we look forward to hearing from you.
MINDEN, NV
Dennis B|2016 Chevrolet 2500HD Silverado
Confirmed Service Customer
6/27/2025
I brought my 2016 Chevy Silverado 2500 hd in due to a DEFfluid leak. I’ve been told the DEF fill tube has a crack and needs to be replaced at a cost of $411. First off, I believe the the crack was probably caused by the mechanic who put in a brand new De tank and a brand new death tank pump however, I have no proof that the mechanic damaged it although it did not have a crack prior to having the new DEF tank installed. I was willing to absorb the cost, but was told by Mauricio that the part is discontinued and is no longer available at any GM dealerships across the nation. He was also able to do a search online for auto parts stores, but was unable to locate it since it was sold out at every store that stocked that part. I’m really not sure what to do. Although Mauricio did say I could look at the option of finding a used one at a junkyard. I really don’t understand how General Motors could discontinue parts on a nine year-old truck I would really like some help from GM administration in finding out how to resolve this problem. I am also going to try to get in contact with the GM corporate office to find out what my options are. I don’t have any complaints with Mauricio. He has been very kind and helpful. I do feel that Michael hole. GMC is responsible for the crack in the field tube. However, I was still willing to pay for it but now I told the part is not available. This is very frustrating and disappointing since this struck has been very well cared for by me and the original owner. It only has 90,000 miles. I just paid over $1000 to have a 90,000 mile service performed at Christensen automotive in Minden so I would like to keep the truck but not if the fill tube can’t be replaced.
7/3/2025
Dennis, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to our Customer Relations Manager Samantha Morse at (775) 883-5777 ex: 2619 or, samantha.morse@michaelhohl.com when you have a chance. Thank you, and we look forward to hearing from you.
MINDEN, NV
Lonnie G|2024 Chevrolet Blazer EV
Confirmed Service Customer
6/27/2025
Had a scheduled appointment for an EV. After 3 hours of having my car I was told the EV tech isn’t working this week. Part of the service I needed was a tire rotation but apparently only an EV tech can do that. Waste of my time!
6/29/2025
Lonnie, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (775) 297-4687 to discuss your concerns, as your satisfaction is of utmost importance to us.
GARDNERVILLE, NV
Dohn M|2025 GMC 2500HD Sierra
Confirmed Sales Customer
6/29/2025
Great
COREY DICKERSON
6/30/2025
Dohn, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SPARKS, NV
Kevin C|2017 Chevrolet 3500HD Silverado
Confirmed Service Customer
7/2/2025
Took my truck in for an oil change and had also asked the Service Advisor if they could check the lower hose that connects to the intercooler as there had been an excessive amount of oil coming from the hose connection to the intercooler. When I got home there was oil dripping from the same spot. So, I doubt anyone looked at it.
7/8/2025
Kevin, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to our Customer Relations Manager, Samantha Morse at (775) 883-5777 ex: 2619 or, samantha.morse@michaelhohl.com when you have a chance. Thank you, and we look forward to hearing from you.
GARDNERVILLE, NV
Candace H|2025 Chevrolet Blazer EV
Confirmed Sales Customer
6/30/2025
The sales experience was good. Sales person was very knowledgeable. The vehicle prep was not good. The car needed a major software upgrade that I had to come back for and that took 4 hours. Cars in inventory should be upgraded and the versions should be tracked so when a new upgrade is released they can be upgraded. The .car should be charged. Do you have a customer leave with a gasoline car with a almost tank? There was time during the paperwork process to hook it up to aa fast charger.
MOISES ROMO
7/5/2025
Candace, thank you for taking the time to leave us feedback about your experience with us. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Michael Hohl Motor Company. Customer Relations Manager Samantha Morse at (775) 883-5777 ex: 2619 or, samantha.morse@michaelhohl.com
RENO, NV
Joseph T|2025 Chevrolet 2500HD Silverado
Confirmed Sales Customer
7/2/2025
Cole provided great customer service. He was a gentleman, knowledgeable and pleasant.
COLE BERRY
7/4/2025
Joseph, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MINDEN, NV
Randell T|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
7/3/2025
It was quick, easy, and met all my needs.
TRISTAN IVESON
7/6/2025
Randell, thank you for your kind review; we are happy to pass along your comments to the team here at Michael Hohl Motor Company! We sincerely value your business and look forward to your next visit!
RENO, NV
Ramiro A|2024 GMC Sierra 2500 HD
Confirmed Service Customer
7/3/2025
The staff is always friendly
7/6/2025
Ramiro, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
TRUCKEE, CA
Brian D|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
7/7/2025
Craig DeMarta made the experience so easy and enjoyable.
CRAIG DEMARTA
7/8/2025
Brian, thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!
STATELINE, NV
Robin P|2016 Chevrolet Corvette
Confirmed Service Customer
7/9/2025
HAD A APPOINTMENT FOR SATUERDAY THE 5 JUL. GOT CALL THAT NEED TO KEEP TELL MONDAY TOGET WHEELS BALANCED. WOULD GET IT OUT FIRST THING IN AM. CALL AT 10;00 WAS TOLD WOULD BE READY IN HALF HOUR. CAME IN TO PICKUP. TOLD ALINEMENT WAS STILL GOING ON WOULD BE 30 MIN AT NOON HAD RIDE COME GET ME AT 1;30 CALL WAS TOLD NOT TILL 5;00. IF THE WORK CAN,T BE DONE ON WEEKEND WHY DO THEM.
7/14/2025
Thank you for reaching out to us. We regret to hear about the situation you have described. We would like the opportunity to address your concerns. Please reach out to our Customer Relations Manager Samantha Morse at (775) 883-5777 ex: 2619 or, samantha.morse@michaelhohl.com when you have a chance. Thank you, and we look forward to hearing from you.
FENLEY, NV
Shaun C|2024 GMC Sierra 1500
Confirmed Service Customer
7/10/2025
Service advisor Mauricio is awesome to work with and communicates well!
7/13/2025
Shaun, our staff is committed to providing each of our clients with the best automotive experience! We hope to see you soon!
SPARKS, NV
Paul B|2023 Chevrolet Silverado 1500
Confirmed Service Customer
7/10/2025
Oile change and rotation with wash was great. Still waiting for a warranty item part to be delivered.
7/13/2025
Paul, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CARSON, NV
Alyse F|2025 Chevrolet Traverse
Confirmed Service Customer
7/11/2025
As always, the staff was great; they were kind and the waiting area is kept clean. I went in for my complimentary oil change and tire rotation, as this was my first service on my brand new car. My appointment was at 9am, I arrived around 8:50am. At 11:15am, I asked about the status and was told it was almost done. Finally, at 11:50am my oil change was done. I guess I just wish that they would let you know that this type of service would take this amount of time so you could plan your day accordingly. I ended up being late for a 12pm appointment I had made as I have never had an oil change take so long.
7/18/2025
Alyse, thank you for taking the time to leave us your feedback. We'd like the opportunity to turn your experience around. Please reach out to our Customer Relations Manager Samantha Morse at (775) 883-5777 ex: 2619 or, samantha.morse@michaelhohl.com at your earliest convenience to discuss how we can turn this experience into a positive one.
GARDNERVILLE, NV
Jeffrey C|2025 GMC Yukon
Confirmed Service Customer
7/15/2025
First, Austin the sales rep was great with good communication and showed a lot of focus on customer service. No issues there. My issues stem from two things. 1) I put in a request to order a new Yukon in Jan 2025. I heard nothing for months until I actually called the dealership in mid Jun. I was told they didn’t have an allocation yet (frustration building). I called back in July to talk with the guy I put the order in for only to find out he didn’t work there anymore and there is no known date to put an order in. This was beyond frustrating for sure, so I settled on buying one they had that was close to what I wanted but not exactly what I wanted (not good). So, this whole order process is clunky at best, takes way too long, and leaves the dealership and buyer in the dark. 2). The actual buying process seems broken. Even when I’m paying cash, I had to wait at the dealership for over 2 hours to get called into a room to do the paperwork signatures that actually only took 10 minutes. This delay seemed to be because they had one person trying to get paperwork signed for multiple people in line. GM and the whole dealership network can and should learn a lot from the Tesla approach to buying cars where all the paperwork is done online (even through an app) where buyers can complete it on their own time with no waiting. That way the next time I go to a dealership to buy a car the paperwork is already done and all I have to do is show my ID and drive away (~5mins). In summary, I waited way too long to get a vehicle that isn’t exactly what I wanted only to wait hours at a dealership to fill out paperwork that would have taken me 5 minutes do to at home. Overall, the people I worked with were great, but they seem to be working is a business model that isn’t changing with the times and will fall out of favor as other options provide a more time sensitive and less hassle experience.
7/20/2025
Jeffrey, thank you for reaching out to us. We regret to hear about the situation you have described. Our Customer Relations Manager Samantha Morse would really like to speak with you more regarding this matter. Please reach out to us at (775) 883-5777 ex: 2619 or, samantha.morse@michaelhohl.com. We look forward to hearing from you.
RENO, NV
Bruce B|2025 Chevrolet Traverse
Confirmed Sales Customer
7/2/2025
Unlike all the other dealerships we visited, the Michael Hohl Chevy salesman knew the features of the car inside and out. He was patient with our questions and concerns. We never felt pressured. The best car buying experience ever!
RICK MARCUS ROACH
7/4/2025
Bruce, We're glad to hear you found our staff was so knowledgeable and helpful! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
INCLINE VILLAGE, NV
Dawn P|2024 GMC Sierra 2500 HD
Confirmed Service Customer
7/2/2025
My service manager was excellent great communication
7/6/2025
Dawn, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
GARDNERVILLE, NV
Ryan M|2025 GMC Canyon
Confirmed Sales Customer
7/4/2025
Seamless and easy buying experience. Highly recommend this dealership.
PARIS INLOES
7/6/2025
Ryan, we are glad we could help! Thank you for choosing Michael Hohl Motor Company and we hope to see you again.
RENO, NV
Kevin T|2020 GMC 2500HD Sierra
Confirmed Service Customer
7/7/2025
I contacted service advisor Zach Hawthorne to schedule an appointment for my GMC truck for an oil change and anti-freeze fluid change. He was able to get me in the next day and the process was seamless. Zach was very professional, interactive, and very knowledgeable. The time for the service to be completed was excellent. I was also able to schedule appointments for my corvettes. I appreciate Michael Hohl Chevrolet GMC providing great employees to assist us with our vehicle service and needs.
7/8/2025
Kevin, we're happy you found our staff to be so supportive during your experience here at Michael Hohl Motor Company. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
GARDNERVILLE, NV
Darin M|2018 Chevrolet 2500HD Silverado
Confirmed Service Customer
7/8/2025
GREAT SERVICE!!
7/9/2025
Darin, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
RENO, NV
Kenneth S|2022 Chevrolet Colorado
Confirmed Service Customer
7/14/2025
Usually great. Not this time. Did not great me. Seemed overwhelmed even though they were not that busy. Did not update their system so I could track progress of my service. Took 2 hours 20 minutes for a simple tire rotation and oil change even though I had an appointment. Did not wash my vehicle even though their sign says the do.
7/19/2025
Kenneth, thank you for taking the time to leave us your honest feedback. We would like the opportunity to address your concerns. Please reach out to our Customer Relations Manager, Samantha Morse at (775) 883-5777 ex: 2619 or, samantha.morse@michaelhohl.com when you have a chance. Thank you, and we look forward to hearing from you.
SILVER SPRINGS, NV
David B|2013 Chevrolet Tahoe
Confirmed Service Customer
7/16/2025
Scheduled a rear brake job and driving light bulb replacement. Brake job was good. Only one bulb was out, but I decided to replace both. I picked Tahoe up at the end of day. Having an appointment was worthless. Now neither bulbs work. I left messages with Adrian Morris and Tisha Schaible to get resolution but neither returned my call. Poor service response. Been a customer since 2013, but now am reconsidering.
7/21/2025
David, we apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.
CARSON CITY, NV
Miles S|2020 Chevrolet Sonic
Confirmed Service Customer
7/15/2025
The work seems to have been properly completed although a bit pricey. But a 2.5 hour wait for an oil change and tire rotation with a scheduled 7AM appointment for which I arrived 15 minutes early, is annoying to say the least. You need to do a better job of scheduling work and appointments. If it's a personnel problem, perhaps Monday absenteeism or lack of staff, address it. My time is valuable too.
7/16/2025
Miles, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our Customer Relations Manager Samantha Morse at (775) 883-5777 ex: 2619 or, samantha.morse@michaelhohl.com to discuss your concerns, as your satisfaction is of utmost importance to us.
CARSON CITY, NV
William G|2021 Chevrolet 3500HD Silverado
Confirmed Service Customer
7/15/2025
I had a 2 PM appointment to get my oil changed. I added having the fuel filter changed (diesel truck) and a tire plugged. This is around an hour of work for a competent mechanic. At 4:30 I finally got my truck back. When I asked why it took so long, I was told that is how they schedule the appointments. Another guy was there for an oil change and 4 tires. He was there before me and still there when I left. When someone schedules an appointment, the mechanic should be working on that vehicle until it is finished. Not jumping back and forth between vehicles.
7/16/2025
William, we regret to hear that you had this experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (775) 297-4687.
YORK HAVEN, PA
Raymond M|2025 GMC Canyon
Confirmed Service Customer
7/19/2025
The best dealership I have worked with to date! The sales staff and and financial was exceptional!
7/22/2025
Raymond, we are so happy to read such a great review about Michael Hohl Motor Company! Feel free to reach out to us if you need anything. Have a wonderful day.
ELY, NV
Todd F|2025 Chevrolet Trax
Confirmed Service Customer
7/22/2025
Got it in on time and done in a reasonable time.
7/23/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!
FALLON, NV
Richard B|2015 Chevrolet Corvette
Confirmed Service Customer
7/24/2025
met promptly, oil change and safety check performed in reasonable length of time
7/25/2025
Richard, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
CARSON CITY, NV
Diego S|2025 Chevrolet Silverado 1500
Confirmed Service Customer
7/24/2025
The dealership is great
7/25/2025
Diego, thank you so much for your positive comments about Michael Hohl Motor Company! We can't wait to see you again, have a great day.
CARSON CITY, NV
Cesar M|2025 GMC Sierra 1500
Confirmed Service Customer
7/24/2025
everyone is very helpful and kind.
7/25/2025
Cesar, we really appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
CROWLEY LAKE, CA
Darcy S|2026 Chevrolet Trailblazer
Confirmed Sales Customer
7/18/2025
Sales staff made our purchase of 2026 Trailblazer enjoyable.
CHAZZ NYSTROM
7/21/2025
Darcy, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
CARSON CITY, NV
John H|2025 GMC Sierra 3500 HD
Confirmed Service Customer
7/18/2025
I made a appointment to have my oil changed, and it took 2 hours, I should have been told when I set up the appointment I told them I was going to wait, if I was told in advance I would have done it a different way. That did a good job.
7/23/2025
John, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to our Customer Relations Manager Samantha Morse at (775) 883-5777 ex: 2619 or, samantha.morse@michaelhohl.com so we can assist you further.
RENO, NV
Bruce B|2025 Chevrolet Traverse
Confirmed Service Customer
7/21/2025
Salesman was very knowledgeable about features of the car and never applied pressure.
7/22/2025
Bruce, we're glad to hear you found our staff to be so knowledgeable and helpful! If you have any further questions, please give us a call. We're always happy to help!
INCLINE VILLAGE, NV
Paris I|2025 Chevrolet Traverse
Confirmed Service Customer
7/22/2025
10/10 everytime
7/23/2025
Thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!
RENO, NV
Brian R|2024 GMC Canyon
Confirmed Service Customer
7/24/2025
Easy drop off, easy pick up. Johnnie gave me a call when it was done. That's all I asked for.
7/25/2025
Brian, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
SPARKS, NV
Taylor C|2021 GMC Yukon
Confirmed Service Customer
7/26/2025
I dropped my vehicle off on 07/17 at 8:30 AM for a recall head lamp and because the “service ESC” was causing my check engine light to come on. At 4 PM, I reached out to see if my vehicle needed to stay over night and was told everything was done on the vehicle and that it just needed to be checked by diagnostics. I was told that they would know more information in the morning. I called at 9:51 AM (2 times), and was unable to get in touch with anyone at the service department. I called at 10:15 AM (3 times), and was unable to get in touch with anyone in the service department. I called again at 11:30 AM ( 3 times), and was unable to get in touch with the service department. I left a voicemail with Haven. I called again for the fourth time and asked the secretary to have someone give me a call so I could get an update on my vehicle. I never recieved a phone call. At 12:37 PM (3 times), I tried calling and was unable to get in touch with anyone at the service department. At 1:15 PM, I tried calling and was unable to get in touch with anyone at the service department At 3:55 PM, I finally was able to get in touch with Mauricio. Mauricio informed me that my vehicle would be done in 30 minutes and that the tech was finishing up the diagnostic. Mauricio informed me that they could not figure out what was wrong with the wheel speed sensor but that hopefully disconnecting and reconnecting would fix the issue. Just after 5 PM, I showed up to GMC and was informed that my vehicle was still not done and that the tech was now working on the recall. I waited for another 25 minutes. Mauricio informed me that I did not have to pay the $225 for labor, but that I did owe $150. It was not until I got home that I realized that my vehicles oil was changed (supposedly) and that I had a tire rotation, totaling the $150. The notes stated that the tech reset my oil to “100%”. I was confused considering I had just had my oil changed on my own on 06/25/25 and the oil life said “91%” I took a photograph when I arrived home showing my oil was not at 100% so I’m not even confident an oil change was done. I also recently replaced all four tires in June and did not need nor request a wheel rotation. I never asked for this service and my vehicle did not need it. I tried to contact the service manager, Sarah, and left my name and number with the secretary. On 07/22, Sarah returned my call however I missed it. I called Sarah and left a voicemail. Since leaving GMC, my check engine light has came on three times and is currently still on for a “Service ESC” for the wheel speed sensor. I’ve called and left two additional voicemails for Sarah and still have not heard anything. I am extremely disappointed in the service at GMC. Not only did I pay for two services that were not requested and that I did not consent to, but my vehicle was gone for over 30 hours and the reason I took it for service was not fixed. I now have to find another place to take my vehicle to figure out what is going on with the check engine light. On top of that, I think it is extremely unprofessional that I was unable to get in touch with anyone on any sort of update on my vehicle for 24 hours.
8/1/2025
Taylor, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. We would like an opportunity to make this up to you. If you are willing, please reach out to our Customer Relations Manager Samantha Morse at (775) 883-5777 ex: 2619 or, samantha.morse@michaelhohl.com so we can work towards a resolution.
MINDEN, NV
Mark K|2023 Chevrolet Silverado 1500
Confirmed Service Customer
7/24/2025
Pretty much on time, 3hrs for tire rotate, oil change and software update. $130 for oil change is high. Truck came with tires 8K miles ago, rotate should have been free. Although the paperwork said they checked everything, washer fluid and engine air filter were not checked, tire pressures documented did not match the truck, and no truck wash.
7/29/2025
Thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to our Customer Relations Manager Samantha Morse at (775) 883-5777 ex: 2619 or, samantha.morse@michaelhohl.com when you have a chance. Thank you, and we look forward to hearing from you.
RENO, NV
Dennis M|2024 Chevrolet Tahoe
Confirmed Service Customer
7/24/2025
We had a 915 appointment to get an oil change and when I showed up at 1:30 to pick up my vehicle, it had not even gone back to the garage yet. They gave me the reason that there was a glitch in the computer system and the message wasn’t sent. I have never had a positive experience with this service department. My son has had the same negative experiences and will probably not buy another Chevy because of the service department in Carson City Nevada.
7/29/2025
Dennis, thank you for bringing this matter to our attention. We regret that you had a negative experience and will use this as an opportunity to improve. If you are willing to give us another chance, please contact our Customer Relations Manager, Samantha Morse, at (775) 883-5777 ex: 2619 or samantha.morse@michaelhohl.com so we can understand your situation better in order to try and turn your experience around. Thank you, Michael Hohl Motor Company
MINDEN, NV
John V|2024 GMC Sierra 2500 HD
Confirmed Service Customer
7/29/2025
Very good service writer! They fired Joe!
7/30/2025
John, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
BOUSE, AZ
Rick L|2021 Chevrolet Corvette
Confirmed Service Customer
7/29/2025
I called to make an appointment approximately 1week in advance for an oil and transmission fluid change. I was quoted $1500 with a car wash and a ride to Reno. When I got there I confirmed the quote and I was told that they could only drive me to the junction of 431 and 580. I would have to take an Uber from there. When I returned to pick up the car the bill was $2018 and the car was not washed. I refused to pay the extra $518. The bill was adjusted but tax was added on for a total of $1580. VERY UNPROFESSIONAL!
7/30/2025
Rick, thank you for reaching out to us. We regret to hear about the situation you have described. We would like the opportunity to address your concerns. Please reach out to us directly at (775) 297-4687 when you have a chance. Thank you, and we look forward to hearing from you.
INCLINE, NV
James H|2025 Chevrolet Silverado 3500 HD
Confirmed Sales Customer
8/4/2025
Professional. Efficient. And couldn’t be happier happier with the service I was provided by Patty.
PATTY PATTERSON
8/5/2025
James, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MINDEN, NV
John T|2025 Chevrolet Corvette
Confirmed Sales Customer
7/30/2025
Corey Dickerson was my sales person and he was great.
COREY DICKERSON
7/31/2025
John, we're happy you found our staff to be so supportive during your experience here at Michael Hohl Motor Company. Please let us know if there is anything else we can do for you; we are more than happy to help!
SPARKS, NV
David R|2025 GMC Sierra 2500 HD
Confirmed Service Customer
7/30/2025
My brand new GMC 2500 had a coolant leak day one once they found it they had to order parts and the repair was a big deal. I had a 5th wheel trip planed, we made a month earlier I use a Anderson hitch which was a goose neck hitch I needed a 3/4 ton truck with the puck system. They found one for me in Reno and it worked great.
8/1/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
MINDEN, NV
Zachary H|2025 Chevrolet Colorado
Confirmed Sales Customer
8/4/2025
Friendly staff, professional and willing to work with you to meet your expectations.
RICK MARCUS ROACH
8/5/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Michael Hohl Motor Company and we hope to see you again soon!
SUN VALLEY, NV
Jeffrey G|2019 GMC 1500 Sierra
Confirmed Service Customer
8/4/2025
Great
8/6/2025
Jeffrey, your satisfaction is important to us, so we want to sincerely thank you for choosing Michael Hohl Motor Company and we hope to see you again soon!
SOUTH LAKE TAHOE, CA
Manuel V|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
8/6/2025
Drop my truck 15 minutes before its appointment time. I told the guy that I was waiting for it. The guy then left for the day. I didn't tell anybody else that I was waiting for it. I spent 3 hours there waiting for a truck that was already done that. Nobody came and got me for I will not be back
8/11/2025
Manuel, thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to discuss this with you. Please reach out to our Customer Relations Manager, Samantha Morse at (775) 883-5777 ex: 2619 or, samantha.morse@michaelhohl.com at your earliest convenience to discuss how we can turn your experience into a positive one.
SPARKS, NV
Anita S|2024 Chevrolet Trailblazer
Confirmed Service Customer
8/8/2025
I have purchased several vehicles from Hohl and used their services for about 25!years. Always a good experience,
8/11/2025
Anita, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CARSON CITY, NV
Malcolm H|2025 Chevrolet Suburban
Confirmed Sales Customer
8/9/2025
The most enjoyable, relaxed and productive dealership experience in many years
CRAIG DEMARTA
8/11/2025
Malcolm, thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
PARK CITY, UT
Gordon C|2003 GMC Sierra 2500HD
Confirmed Service Customer
8/9/2025
You Did It !!! The Prompt Attention To The Front Alignment Of My GMC 2500HD Was Speedy & More Than Expected !!! I’ve Liked The Service Done To My CADILLAC Has Always Been Top Notch, But Was NOT Expecting The Same Quality Of Service For My 2003 GMC 2500HD and I’m Beyond Thankful !!!!!! Thanx For Your Service !!!
8/12/2025
Gordon, your satisfaction is important to us, so we want to sincerely thank you for choosing Michael Hohl Motor Company and we hope to see you again soon!
CARSON CITY, NV
Philip B|2025 GMC Sierra 3500 HD
Confirmed Sales Customer
8/11/2025
Never held up there end of the deal with the due bill
TODD JONES
8/17/2025
Philip, thank you for taking the time to leave us feedback about your experience with us. Please reach out to our Customer Relations Manager Samantha Morse at (775) 883-5777 ex: 2619 or, samantha.morse@michaelhohl.com so we may assist you in moving forward towards a resolution.
MINDEN, NV
Jerry M|2025 GMC Sierra 1500
Confirmed Service Customer
8/12/2025
Not good yesterday ... arrived for appointment at1010am was told i didnt have one ... i showed confirmation and he said that making appointment online is not always good lots of problems... i got checked in he told me 2.5 to 3 hours truck would be ready .. at 3 houra the update said service compete but in final touches..at the 4 hiur mark I stood in line to find out what was up and there was several keys with paper work on his desk. This was pretty bad and i wastwd a lot of time
8/13/2025
We appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (775) 297-4687 when you have a chance. Thank you, and we look forward to hearing from you.
SLT, CA
Robert G|2011 Chevrolet Suburban
Confirmed Service Customer
8/12/2025
The service manager is very helpful.
8/14/2025
Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
CARSON CITY, NV
Jerry M|2019 Chevrolet Blazer
Confirmed Service Customer
8/12/2025
Service dept was great. Answered my questions and honored my veterans discount. Thankyou
8/14/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
MINDEN, NV
Jeffrey L|2024 Chevrolet Silverado 3500 HD
Confirmed Service Customer
8/13/2025
This experience was satisfactory
8/15/2025
Jeffrey, your satisfaction is important to us, so we want to sincerely thank you for choosing Michael Hohl Motor Company - Service and we hope to see you again soon!
SPARKS, NV
Christa M|2018 GMC Terrain
Confirmed Service Customer
8/13/2025
The communication was well and prompt. However, I did include a $25 coupon in my paperwork, in which they said it was applied. When reviewing it later on that day, found out that the coupon was not applied. A little frustrated but it cannot be changed at this point.
8/15/2025
Christa, thank you for taking the time to leave us feedback about your experience with us. We hope you are willing to give us another chance. Please reach out to us at (775) 297-4687 so we can work towards a resolution.
CARSON CITY, NV
Ginger K|2026 Chevrolet Trailblazer
Confirmed Sales Customer
8/4/2025
Tristan and Matt are great
TRISTAN IVESON
8/5/2025
Thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
DAYTON, NV
Donna H|2024 Chevrolet Trax
Confirmed Service Customer
8/9/2025
It was great
8/11/2025
Donna, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
DAYTON, NV
Daniel W|2022 GMC 1500 Sierra
Confirmed Service Customer
8/15/2025
We were at our Nevada home for a few days and got right in to have the recall done. Billy, our shuttle driver, was friendly and drove us safely to and from our house. Everyone there was nice and Johnny in service was very helpful. Thanks Michael Hohl,
8/18/2025
Thank you for your kind review; we are happy to pass along your comments to the team here at Michael Hohl Motor Company! We hope you have a great day!
SEBASTOPOL, CA
Eduardo G|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
8/15/2025
It was a great experience
CRAIG DEMARTA
8/18/2025
Eduardo, your satisfaction is important to us, so we want to sincerely thank you for choosing Michael Hohl Motor Company and we hope to see you again soon!
SPARKS, NV
Fred S|2024 GMC Terrain
Confirmed Service Customer
8/15/2025
Took our vehicle in for a oil change, Multi-point vehicle inspection, and tire rotation. Called for an appointment and got an appointment for the next day. We dropped off the vehicle, and asked for completion in the middle of the day. It was completed middle of the day. We could also plug into a system via our phones that kept you updated. All was excellent.
8/18/2025
Fred, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
DAYTON, NV
Augusta D|2025 GMC Sierra 1500
Confirmed Sales Customer
8/16/2025
Good
TRISTAN IVESON
8/18/2025
Augusta, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
CARSON CITY, NV
Bill M|2014 GMC 1500 Sierra
Confirmed Service Customer
8/17/2025
It was a pretty major vehicle service. I’m glad the expert mechanic Mike F. found additional things wrong with my truck and suggested you get them fixed now instead of being stranded later.
8/18/2025
Thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
CARSON CITY, NV
Kevin K|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
8/18/2025
Worst experience of my life.
8/23/2025
Kevin, thank you for taking the time to leave us your honest feedback. Please contact our Customer Relations Manager, Samantha Morse at (775) 883-5777 ex: 2619 or samantha.morse@michaelhohl.com when you have an opportunity, and we will be more than happy to try and turn your experience around.
MINDEN, NV
Morgan J|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
8/14/2025
Tristian was incredibly professional and handled my situation with care and expertise. Given my prior unpleasant experiences with this Chevy dealership, I was hesitant at first. My 2024 Silverado, which I purchased brand new from this location, turned out to be unsafe and had multiple issues that couldn't be resolved. Tristian stepped up and made things right by helping me into a brand new vehicle that was nearly identical to my original truck, but this one has been safe and issue-free so far. I also want to mention that Ciso was a pleasure to work with during the contracting process. Overall, I appreciate the way this situation was handled and the professionalism shown throughout.
TRISTAN IVESON
8/17/2025
Morgan, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
GARDNERVILLE, NV
Dan S|2020 Chevrolet Colorado
Confirmed Service Customer
8/14/2025
Oil change and tire rotation should not have taken 5 1/2 hours to complete. No communication that it was going to take longer than the usual 2 hours.
8/17/2025
Dan, we regret to hear that you had this experience with us. Here at Michael Hohl Motor Company - Service, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (775) 297-4687 to discuss ways we can better serve you in the future.
DAYTON, NV
Nick G|2020 GMC Yukon XL
Confirmed Service Customer
8/15/2025
Good experience. Brad kept me informed during the service.
8/17/2025
We're happy you found our staff to be so supportive during your experience here at Michael Hohl Motor Company - Service. Please don't hesitate to reach out if there's anything additional we can do for you.
CARSON CITY, NV
John W|2025 Chevrolet Trailblazer
Confirmed Service Customer
8/15/2025
Uneventful. The expected work was completed in a timely manner.
8/17/2025
John, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
DAYTON, NV
Brian F|2024 GMC Sierra 3500 HD
Confirmed Service Customer
8/20/2025
Every time I have gone into the dealership the staff have all been great. Smiling and wanting to help, not ignoring you or acting like your a disruption to their tasks. Each department I have dealt with this far have been very knowledgeable and informative. I like that the service tech is there for you through out the process and you can track the vehicles progress as it is being serviced. Thank you Michael Hohl!
8/21/2025
We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!
GARDNERVILLE, NV
Colleen W|2024 Chevrolet Tahoe
Confirmed Service Customer
8/22/2025
Seems there has been a change in the service department - more friendly and organized. There was a management staff member running the department with organization with the customers
8/21/2025
Colleen, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
RENO, NV
Joseph N|2025 GMC Sierra 1500
Confirmed Service Customer
8/19/2025
Jonny is great.
8/20/2025
Joseph, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
GENOAH, NV
Cody M|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
8/21/2025
Great
8/22/2025
Cody, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.
EAST VALE, CA
Michael W|2024 GMC Yukon
Confirmed Service Customer
8/21/2025
I've been a fan of Hohl and have purchased 2 vehicles from them and only service my vehicles with Hohl. Now with that being said I was taken back with the price of my 45K Major service as I was told it would be $2,799 but because I trusted Hohl I just said do it. But the cost did bug me, so I called around and got a price of $2,050 from Champion in Reno. So I did reach out to Meagan (who was very nice and helpful) via text to see if there were any coupons that can be applied like your competitor, unfortunately I never heard back. The service came in at $2,701.00 a little less than her quote but still much higher than Champion. I picked it up, paid the price and dropped off my wife's 2024 Yukon Denali for it's first oil change. We purchased this vehicle from Hohl about 4 months ago as it was the mangers demo with 3,400 miles on it. We were told the first oil change was free and I just assumed the service advisor would know this. When I picked up the Yukon we paid $160 for the oil change and rotation. So now I will think twice and call around. I think communication could be better and I must say the level of turnover with the service advisors is pretty crazy, there is always someone different every time I come in as I do bring these vehicles in every 5,000 miles. This could be one of the reasons that Hohl only has 2 1/2 stars. I'm giving 4 stars mostly for past experiences.
8/24/2025
Michael, your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please give us a call at (775) 297-4687 so we can discuss your experience further. We look forward to hearing from you.
GARDNERVILLE, NV
Beryl M|2024 GMC Terrain
Confirmed Service Customer
8/22/2025
First time service on a nearly new car, (1900 miles when purchased) but MH Service Techs gave me a complimentary first-time service, which was greatly appreciated.
8/25/2025
Beryl, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MINDEN, NV
Bradley K|2024 GMC Sierra 3500 HD
Confirmed Service Customer
8/25/2025
Excellent service! Everyone was polite and very helpful. Couldn’t ask for anything more!! Will be back.
8/25/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
CARSON CITY, NV
Lorita V|2022 GMC 2500HD Sierra
Confirmed Service Customer
8/26/2025
Zach keep informed about my truck
8/27/2025
Lorita, thank you for your kind review; we are happy to pass along your comments to Zach here at Michael Hohl Motor Company! We hope you have a great day!
DAYTON, NV
Sandra D|2024 Chevrolet Blazer EV
Confirmed Service Customer
8/26/2025
Zach was our service advisor. He listened to our concerns and addressed them promptly. He is a plaeasure to work with.
8/27/2025
Sandra, thank you for your kind review; we are happy to pass along your comments to the team here at Michael Hohl Motor Company! If you have any further questions, please give us a call. We're always happy to help!
MINDEN, NV
James G|2024 GMC Terrain
Confirmed Service Customer
8/26/2025
Zach was helpful and friendly. It was a good and constructive experience
8/27/2025
James, thanks for highlighting some of our staff who helped make this such a great experience! Feel free to reach out to us if you need anything. Have a wonderful day.
FERNLEY, NV
Michele L|2025 Chevrolet Blazer EV
Confirmed Service Customer
8/26/2025
I leased a vehicle that had a major issue. The dealership went above and beyond to make it right. Sales, service, everyone was amazing
8/27/2025
Michele, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
RENO, NV
Betty G|2008 Chevrolet Silverado
Confirmed Service Customer
8/29/2025
Everyone was so friendly. We were given a complete explanation of the expected charges. The service was done quickly.
9/1/2025
We are delighted to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
DAYTON, NV
Brian G|2011 GMC Yukon
Confirmed Service Customer
8/29/2025
I’ve been bringing our Yukon to this dealership for service for the last 14 or so years. The customer service quality has declined in that time especially in the last couple of years. Nobody could give me a straight answer on how the coupon I received in the mail worked. Nobody ever came to me in the lobby for updates. Instead they went ahead and replaced parts I had not agreed to. The phone updates - the text messages where you can see your vehicle’s status - never once changed beyond the first stage. The lady finally came back with some sort of charges list that gave zero detail. She did not appear to be trained how to do her job. The man who seemed to be in charge was not nice. He even suggested retrieving old parts from the trash and put them back on my car. My last experience was not good, in fact it was rather poor. I’ve decided from now on I’ll be taking my vehicle to the Reno GMC dealership for service. And I’ll be happy to share my experience to anyone who cares to hear it. Thank you.
9/1/2025
Brian, we regret to hear that your experience with us was not a more positive one. We'd like the opportunity to turn your experience around. Please reach out to our Customer Relations Manager, Samantha Mors, at (775) 883-5777 ex: 2619 or samantha.morse@michaelhohl.com at your earliest convenience to discuss how we can turn this experience into a positive one.
GARDNERVILLE, NV
Caitlin S|2014 GMC 1500 Sierra
Confirmed Service Customer
8/29/2025
Haven was super helpful, professional and knowledgeable. Provided excellent service.
9/1/2025
Caitlin, we're glad to hear you found our staff was so knowledgeable and helpful! We are always more than happy to assist you if anything else comes up. Take care!
RENO, NV
Larry W|2023 Buick Encore GX
Confirmed Service Customer
8/22/2025
Greeted well. Kept up to date. Fair cost.
8/25/2025
Larry, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
FALLON, NV
Lindsay Q|2022 GMC Yukon XL
Confirmed Service Customer
8/25/2025
Service was good however my service advisor was very poor at keeping in communication with me regarding my vehicle as it was in the shop for 2 weeks & when it was complete I was never called to inform me
8/26/2025
Lindsay, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact our Customer Relations Manager Samantha Morse at (775) 883-5777 ex: 2619 or, samantha.morse@michaelhohl.com
GARDNERVILLE, NV
April S|2019 GMC 2500HD Sierra
Confirmed Service Customer
8/27/2025
I've always gotten great service on my truck. Service rep from last visit was great, he applied several discounts I had received via email from your dealership. The courtesy drivers are excellent as well.
8/28/2025
We're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
CARSON CITY, NV
Robert G|2024 GMC Sierra 1500
Confirmed Service Customer
8/27/2025
Service writer was very helpful with my service. Keeping me updated about progress of my truck.
8/28/2025
Robert, thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
CARSON, NV
Michael P|2025 GMC Sierra 3500 HD
Confirmed Service Customer
8/30/2025
Made appointment, showed up for it, work was completed, I paid and left the establishment. As it should be. I'll be back.
9/1/2025
Michael, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
CARSON CITY, NV
Nicholas W|2025 Chevrolet Equinox EV
Confirmed Service Customer
9/1/2025
Megan addressed all of my concerns and helped get me rescheduled after an issue with the manufacture.
9/2/2025
Nicholas, thank you for your kind review; we are happy to pass along your comments to the team here at Michael Hohl Motor Company! If you have any further questions, please give us a call. We're always happy to help!
CARSON CITY, NV
Morgan S|2023 Chevrolet Silverado 1500
Confirmed Service Customer
9/8/2025
Wonderful performance this time. Lug nuts were tightened correctly at manufacturer’s recommended 140 ft/lbs this time. Last time I had my oil changed and tires rotated here, the lug nuts were tightened so hard I had to use a 4’ breaker bar to remove all 24 lug nuts. I left a note as I scheduled my appointment this time around and no over tightened lug nuts this time around.
9/8/2025
Morgan, thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! If you're ever in need of more help, please let us know!
SPARKS, NV
Julie R|2012 GMC Sierra
Confirmed Service Customer
9/8/2025
The service tech, Mike Fefer, was able to complete not only a scheduled repair, but was able to order the part and repair an unexpected problem that same day. I am impressed! Also impressed with the removal of the residual glue where the trim strips had come off the sides of the pickup. The last two times I have had the pickup serviced it has been washed prior to being returned. A nice touch. This used to be a common courtesy years ago - nice to have it again. Thank you to all involved.
9/10/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CARSON CITY, NV
Lyndah S|2024 Chevrolet Tahoe
Confirmed Service Customer
9/10/2025
Fast and easy to get an oil change. Appreciated the car wash!
9/10/2025
We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CARSON CITY, NV
Mary M|2026 GMC Acadia
Confirmed Sales Customer
9/11/2025
Paris Drew and Matt handled the deal with professionalism and diligence
PARIS INLOES
9/14/2025
Mary, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!
RENO, NV
Erika W|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
9/11/2025
Even though I was unsure what I wanted, Rick found me the perfect vehicle at a perfect price. I will be sending friends your way! Cheryl Neff
RICK MARCUS ROACH
9/15/2025
Erika, we're happy you found our staff to be so supportive during your experience here at Michael Hohl Motor Company. Thank you again for choosing Michael Hohl Motor Company and we hope to see you again.
SPARKS, NV
Joseph M|2023 Chevrolet Corvette
Confirmed Service Customer
9/12/2025
Always a pleasure for me to have my Corvette’s serviced at Michael Hohl Chevrolet in Carson City. The staff are always communicating and providing text communication on how the service is going on with my vehicle’s. Thank you to the members in the service department.
9/15/2025
Joseph, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
RENO, NV
Gregory B|2019 Chevrolet Colorado
Confirmed Service Customer
9/13/2025
oil change only 95 min seems like a long time.
9/15/2025
Gregory, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
GARDNERVILLE, NV
Megan H|2026 GMC Terrain
Confirmed Sales Customer
9/13/2025
.
PARIS INLOES
9/15/2025
Megan, we really appreciate your positive review! If you have any further questions, please give us a call. We're always happy to help!
GARDNERVILLE, NV
Ron W|2024 GMC Sierra 3500 HD
Confirmed Service Customer
9/14/2025
Quick and easy to drop off and pick up
9/15/2025
Ron, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for choosing Michael Hohl Motor Company and we hope to see you again.
FERNELY, NV
Roberta D|2019 GMC Acadia
Confirmed Service Customer
8/29/2025
Zach was very helpful & attentive. He took the time to check on the services needed & made very helpful product recommendations.
9/1/2025
We're glad to hear you found our staff was so knowledgeable and helpful! We look forward to your next visit! Take care!
MINDEN, NV
Damon B|2020 GMC 2500HD Sierra
Confirmed Service Customer
9/9/2025
Friendly and professional
9/10/2025
Damon, we always want to hear back from our clients, and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
MINDEN, NV
Danny W|2017 Buick Enclave
Confirmed Service Customer
9/12/2025
The recall replacement took longer than what was originally estimated. (7 am to 11:;30)
9/15/2025
Danny, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to our Customer Relations Manager Samantha Morse at (775) 883-5777 ex: 2619 or, samantha.morse@michaelhohl.com when you have a chance. Thank you, and we look forward to hearing from you.
MINDEN, NV
Ron K|2006 GMC Yukon XL
Confirmed Service Customer
9/12/2025
Professional Recommend that progress status of vehicle be advised more frequently.
9/15/2025
Ron, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
CARSON CITY, NV
Dennis W|2022 Chevrolet Suburban
Confirmed Service Customer
9/15/2025
Everyone was friendly and helpful, they were honest which was better than Champion Chevrolet who lied at every turn. I look forward to doing business with MHC again.
9/16/2025
Hello, thank you; we appreciate your feedback! We hope to see you soon!
RENO, NV
Joshua D|2021 GMC Yukon
Confirmed Service Customer
9/15/2025
Brad and his team was able to take control of the situation and make an easy transition out of a rough situation.
9/16/2025
Joshua, thank you for your kind review; we are happy to pass along your comments to the team here at Michael Hohl Motor Company! We look forward to your next visit! Take care!
MINDEN, NV
Cody W|2025 Chevrolet Colorado
Confirmed Service Customer
9/16/2025
What I asked for didn’t happen… asked for a full transmission service I got fluid swapped out…. Brought in my own oil and got charged for oil… probably not bringing my truck back there…
9/17/2025
Cody, we regret to hear that you are displeased with your recent experience with us. We'd like the opportunity to turn your experience around. Please reach out to our Customer Relations Manager, Samantha Morse at (775) 883-5777 ex: 2619 or, samantha.morse@michaelhohl.com at your earliest convenience to discuss how we can turn this experience into a positive one.
CARSON CITY, NV
Sergio M|2023 Chevrolet Silverado 1500
Confirmed Service Customer
9/18/2025
Great experience
9/19/2025
Antonio, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
CARSON CITY, NV
Sharon O|2025 GMC Sierra 1500
Confirmed Sales Customer
9/15/2025
Purchase was seamless. They had the vehicle and paperwork ready when we arrived and answered all of our questions.
PARIS INLOES
9/16/2025
Sharon, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
RENO, NV
Sheryn L|2024 Chevrolet Equinox
Confirmed Service Customer
9/15/2025
I scheduled my car for service and a cabin air filter and engine air filter replacement. When I arrived for the appointment, I informed the service writer that the engine air filter still had 60% left and I didn't need it replaced. It was replaced anyway, and when I saw it on the invoice, I mentioned it to the lady taking my money, she informed me that sometimes the indicators are "a little off". I was not really happy with that response.
9/16/2025
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (775) 297-4687 to discuss your concerns, as your satisfaction is of utmost importance to us.
RENO, NV
Jeff W|2024 GMC Sierra 1500
Confirmed Service Customer
9/16/2025
service was great
9/17/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
GENOA, NV
Joseph M|2022 Chevrolet 2500HD Silverado
Confirmed Service Customer
9/17/2025
Did good job
9/18/2025
Joseph, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
FERNLEY, NV
Zhaochen D|2025 Chevrolet Blazer EV
Confirmed Sales Customer
9/19/2025
Awesome experience. The dealership helped with all my requests. They went above and
CRAIG DEMARTA
9/22/2025
Zhaochen, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care!
SUNNYVALE, CA
Robert G|2011 Chevrolet Suburban
Confirmed Service Customer
9/23/2025
Quick service
9/24/2025
Robert, we are very happy to have provided you with such a positive experience! Thank you for choosing Michael Hohl Motor Company - Service and we hope to see you again.
CARSON CITY, NV
Terry L|2024 Chevrolet Tahoe
Confirmed Service Customer
9/23/2025
Oil change/tire rotation
9/24/2025
Terry, we are very happy to have provided you with such a positive experience! We hope to see you soon!
GARDNERVILLE, NV
Cody W|2025 Chevrolet Colorado
Confirmed Service Customer
9/23/2025
Monday had a trans service oil change and tire rotate … I got charged for the oil I brought in… asked for full service transmission and got a fluid exchange was told that low of miles probably doesn’t need a filter… Friday came along and I had transmission fluid everywhere… had to get the truck towed to the dealer what a nightmare… Monday had my truck 8 hours the problem was loose pan bolts so the pan got dropped to get the rest of the fluid out but no filter change even though I wanted to pay for the service… super frustrating…
9/24/2025
Cody, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (775) 297-4687 when you have a chance. Thank you, and we look forward to hearing from you.
CARSON CITY, NV
Warren B|2005 GMC Canyon
Confirmed Service Customer
9/24/2025
Well, Not happy, I got my Truck,, But during the time you had my truck in your shop, 3 weeks, You ordered the computer part, Needed, Installed it and it did not work, You said you have to send it back. Stopped in after that to talk, and was able to see the invoice that I was going to be charged on your Computer, $1.378. Ok I said, They ordered another Part,, Installed it, Called me and said your Truck is fixed, When I picked it up the price changed, to $1.735.00, Why the increase. Its not my Problem that the first part they installed did not work. This increase in cost should have been on the company that supplied the first part, Our you the dealer. I saw the Price to repair the Truck in advance. In my Mind the price should have not changed. And No Guarantee On the Part. WHOW. And yes publish. And Oh, Another thing The Oil Light Keeps flashing on and off. Never did that before. Was flashing when I drove my 2005 Canyon off the Lot. Michael Hohl Motor Co. Would like a supervisor to talk to me, In person our on the phone. Thanks
9/24/2025
Warren, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would like the opportunity to address your concerns. Please reach out to our Customer Relations Manager Samantha Morse at (775) 883-5777 ex: 2619 or, samantha.morse@michaelhohl.com when you have a chance. Thank you, and we look forward to hearing from you.
SILVER SPRINGS, NV
Stephanie D|2023 GMC Canyon
Confirmed Service Customer
9/24/2025
I appreciated Johnny’s hard work in securing my warranty repairs, even when the mess that was created was not his own (or this dealership’s) problem per se
9/25/2025
Stephanie, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
PIONEER, CA
Walter B|2026 GMC Canyon
Confirmed Sales Customer
9/24/2025
Craig was a great salesmen.
CRAIG DEMARTA
9/25/2025
We're happy you found our staff to be so supportive during your experience here at Michael Hohl Motor Company. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MINDEN, NV
Jordan B|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
9/24/2025
Customer service was great and I was in and out quickly with my new truck. Great experience all around.
PARIS INLOES
9/25/2025
Jordan, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
FALLON, NV
Robbie M|2012 GMC Yukon
Confirmed Service Customer
9/25/2025
Brad did an excellent job helping me
9/27/2025
Robbie, thank you for your kind review; we are happy to pass along your comments to the team here at Michael Hohl Motor Company! If you have any further questions, please give us a call. We're always happy to help!
GARDNERVILLE, NV
Bren D|2016 Chevrolet Camaro
Confirmed Service Customer
9/25/2025
Friendly staff, I only have 3 things, oil was all over my engine, they didn't take the plastic in the vehicle after service, and they have post there says complimentary carwash but they didn't carwash the car.
9/27/2025
Thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to discuss this with you. Please reach out to our Customer Relations Manager Samantha Morse at (775) 883-5777 ex: 2619 or, samantha.morse@michaelhohl.com at your earliest convenience to discuss how we can turn your experience into a positive one.
DAYTON, NV
Linda W|2019 Chevrolet Equinox
Confirmed Service Customer
9/18/2025
It was gret
9/19/2025
Marlee, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
FALLON, NV
Brian Q|2023 GMC Yukon
Confirmed Service Customer
9/18/2025
Didn’t fix the problem on my vehicle.. told me it was fixed and it wasn’t.. wasted my time
9/22/2025
Brian, thank you for reaching out to us. We regret to hear about the situation you have described. We would like the opportunity to address your concerns. Please reach out to our Customer Relations Manager Samantha Morse at (775) 883-5777 ex: 2619 or, samantha.morse@michaelhohl.com when you have a chance. Thank you, and we look forward to hearing from you.
RENO, NV
Cliften W|2021 Chevrolet Tahoe
Confirmed Service Customer
9/23/2025
I love that your team find out the problem and I very please ..
9/24/2025
Thank you for your kind review; we are happy to pass along your comments to the team here at Michael Hohl Motor Company! Please don't hesitate to reach out if there's anything additional we can do for you.
YERINGTON, NV
Chad G|2024 GMC Sierra 2500 HD
Confirmed Service Customer
9/23/2025
Appointment was easy. They were able to get me in within 10 days. Other dealership was a month out. Was worth the extra 20 minute drive. My Advisor was fast, knowledgeable, and helpful with my issue
9/24/2025
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
RENO, NV
Jeff H|2016 GMC Canyon
Confirmed Service Customer
9/23/2025
Excellent service, Big Mike, Vince and the rest of the professionals at Michael Hohl commercial are the
9/24/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MINDEN, NV
John R|2022 GMC 1500 Sierra
Confirmed Service Customer
9/26/2025
4 separate attempts to fix a safety recall. Was handed a truck with loose parts that came off and had to return repeatedly. On 4th repair had to drive away w old parts w broken clips because parts ordered were wrong. Terrible
9/29/2025
John, thank you for reaching out to us. We regret to hear about the situation you have described. Our Customer Relations Manager Samantha Morse would really like to speak with you more regarding this matter. Please reach out to at (775) 883-5777 ex: 2619 or, samantha.morse@michaelhohl.com. We look forward to hearing from you.
INCLINE VILLAGE, NV
Lannis M|2015 Chevrolet 2500HD Silverado
Confirmed Service Customer
9/26/2025
Appreciate the Courtesy and the attention given us to resolve the issue of repairing our truck under stressful conditions. Our thanks to Mauricio for his help in this situation.
9/29/2025
Lannis, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
CHINO VALLEY, AZ
Sven S|2015 GMC 2500HD Sierra
Confirmed Service Customer
9/25/2025
Very happy with everything this time! Everything according to what was agreed upon.
9/28/2025
We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
DAYTON, NV
Curtis W|2017 Chevrolet Volt
Confirmed Service Customer
9/26/2025
I was charged $701- for a replacement of a $16- part for service that was supposed to be under warranty. Needless to say I will never buy a new car from you again.
9/29/2025
We regret to hear that you had this experience with us. We would like an opportunity to make this up to you. If you are willing, please reach out to our customer relations manager Samantha Morse at (775) 883-5777 ex: 2619 or, samantha.morse@michaelhohl.com so we can work towards a resolution.
CARSON CITY, NV
Michael C|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
9/27/2025
The service was great.. on the auto butler detailing, you could at least vacuum truck. Does the this serving include interior detail?
9/29/2025
Michael, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact our Customer Relations Manager Samantha Morse at (775) 883-5777 ex: 2619 or, samantha.morse@michaelhohl.com.
TRUCKEE, CA
Vince S|2021 Chevrolet Blazer
Confirmed Service Customer
9/28/2025
Service was excellent
9/30/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
SILVER SPRINGS, NV
David G|2025 GMC Acadia
Confirmed Service Customer
9/29/2025
Meghan was especially helpful on this visit! I was going to be late and she moved my appt to a bit later so I could still get the work done. I was very thankful for that! The work was done quickly and efficiently and I was able to be confident that my Acadia was all ready to go. Thank you!
9/30/2025
David, we are very happy to have provided you with such a positive experience! Thank you for choosing Michael Hohl Motor Company - Service and we hope to see you again.
CARSON CITY, NV
Dylan K|2025 GMC Sierra 2500 HD
Confirmed Service Customer
10/4/2025
Unaware of my service plan, tried to charge me for oil change and tire rotation, did not top off def, did not replace fuel filter. Would not allow me to utilize one of my twice yearly ceramic coatings in attempt to align with the seasons appropriately. on the 6 month schedule they’re imposing I would be stuck on a schedule of having it done in the middle of winter and middle of spring. For me I would like it done in fall and just before spring but they wouldn’t allow the switch so I’ll have to write off one ceramic coating to get it aligned the way I want it. Not happy with the service on this one
10/6/2025
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our Customer Relations Manager Samantha Morse at (775) 883-5777 ex: 2619 or, samantha.morse@michaelhohl.com to discuss your concerns, as your satisfaction is of utmost importance to us.
FERNLEY, NV
Michael W|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
9/27/2025
The salesman where very helpful not pushy and friendly I am very happy to been able to work with them
TODD JONES
9/29/2025
Michael, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
YERINGTON, NV
Maria O|2021 GMC 1500 Sierra
Confirmed Service Customer
10/2/2025
First of all, I would like to say that I do believe the repair was done right. I think the service department made sure that everything was in good working condition before returning the vehicle to us. With that being said, I was a bit disappointed in the lack of communication and the lack of effort to remedy the inconvenience caused by the loss of use of our vehicle. The day we dropped off the vehicle, we were told the repair was gonna take 1-2 weeks. We waited patiently, and at the 16-day mark, I finally made a phone call to get an update and was told a specific part(s) was on back order and they were not sure when it would come in. The following week, I made two more phone calls over two days and was promised to get a call back (and did not hear back). Over 3 weeks of the truck being in the shop, I finally insisted they give us a loaner or a rental vehicle only to be told they didn’t have one available/the vehicle would be done “tomorrow.” After it was, in fact, not done, they relented and gave us a loaner. Got the truck back after a month in the shop. We should’ve been offered a loaner the moment they said they didn’t know when the part(s) would come, or at least should’ve been accommodated with our request when we asked for one. Instead, we got the dodging and the “it will be done tomorrow” three times. Being transparent and honest, and setting realistic expectations are important. Would not have been half as frustrated had the communication been better.
10/6/2025
We work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. We would like to have a better understanding about your experience. Please reach out to us at (775) 297-4687 at your earliest convenience and we will do our best to resolve this with you.
CARSON CITY, NV
Robert G|2011 Chevrolet Suburban
Confirmed Service Customer
10/3/2025
We were able to get an appointment fairly quickly and the issue was resolved and repaired in a timely manner.
10/6/2025
It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
CARSON CITY, NV
Claude D|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
10/6/2025
Excellent service. Just feel that 2 1/2 hour for a fuel filter change is a long time.
10/7/2025
We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
RENO, NV
Bonnie G|2024 GMC Yukon XL 1500
Confirmed Service Customer
10/7/2025
Friendly, quick and responsive
10/8/2025
It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
SPARKS, NV
Teresa L|2025 Chevrolet Tahoe
Confirmed Service Customer
10/8/2025
I normally go to Reno. Never again! This was the fastest and easiest service experience I have had with a Chevy Dealer.
10/10/2025
We're happy you found our staff to be so supportive during your experience here at Michael Hohl Motor Company. Please don't hesitate to reach out if there's anything additional we can do for you.
GARDNERVILLE, NV
Steven H|2021 GMC 2500HD Sierra
Confirmed Service Customer
10/7/2025
Great customer service! Very professional.
10/8/2025
Steven, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CARSON, NV
Tom F|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
10/7/2025
My service was performed quickly and efficiently. I was in and out faster than expected.
10/8/2025
Tom, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
SOUTH LAKE TAHOE, CA
Stephen N|2025 Chevrolet Trailblazer
Confirmed Service Customer
10/7/2025
Your service department on my previous experience with my 2024 Equinox was anything but satisfactory. My vehicle was returned to me with greasy hand prints on the passenger door outside and inside panels and the seat was miss-adjusted. The service manager said that was because the tech had to check the cabin air filter. I specifically instructed the service scheduler NOT to do the cabin air filter. But that did not explain the greasy hand prints! She cleaned them off. The display was left on the tire inflation readings, all of the tire valve stem caps were loose, I discovered that when I got home, one was missing. That reeks of shoddy workmanship and safety concerns. My last visit was on 9-12-2025 not 10-03-2025, for my 2025 Trailblazer where I requested that the techs do Not rotate tires, do not check cabin air filter, do not check engine air filter just do the oil change and engine oil filter. They complied this time.
10/8/2025
Stephen, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to our Customer Relations Manager, Samantha Morse, at (775) 883-5777 ex: 2619 or samantha.morse@michaelhohl.com so we can assist you further.
CARSON CITY, NV
Monica W|2025 Chevrolet Colorado
Confirmed Sales Customer
10/8/2025
Charles was great to work with and was very helpful and always pleasant.
CHARLES PATTERSON
10/10/2025
We're happy you found our staff to be so supportive during your experience here at Michael Hohl Motor Company. Please let us know if there is anything else we can do for you; we are more than happy to help!
RENO, NV
Cynthia A|2025 Chevrolet Trax
Confirmed Sales Customer
10/9/2025
Day was the best! She made us so comfortable. There was no high pressure from anyone. She went through all the details of the car we wanted with knowledge and ease. Financing was smooth as well. We throughly enjoyed our car buying experience with you and would recommend your business to my friends.
DAYANNE COTA
10/11/2025
Cynthia, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
SUSANVILLE, CA
Charles H|2026 Chevrolet Equinox
Confirmed Sales Customer
10/9/2025
We were met by Craig DeMarta after he had reached out to us via text since we had looked at a 2026 Equinox online. We reviewed what we were looking for as far as interior color and he brought up that there was one matching our interest on the lot. He brought it up and we toured the car; Craig took great interest in explaining and demonstrating the features of the vehicle. Throughout the experience there was no pressure to buy the vehicle, Craig allowed the vehicle to sell itself. He fully explained the financing, warranty and other additions in plain terms that we understood. He introduced us to additional members of the sales team as we progressed through the purchase. Having purchased several Chevrolet vehicles in the past, I can state that Craig DeMarta made this the smoothest, less stressful experience. I would highly recommend Michael Hohl dealership and Craig DeMarta to anyone interested in purchasing a new vehicle. Our experience was easy, and we left not feeling we were pressured into buying something that we may regret later. Good job Craig.
CRAIG DEMARTA
10/11/2025
Charles, thank you for your kind review; we are happy to pass along your comments to the team here at Michael Hohl Motor Company! We sincerely value your business and look forward to your next visit!
YERINGTON, NV
Victoria T|2019 Chevrolet Colorado
Confirmed Service Customer
10/10/2025
Very courteous and professional.
10/12/2025
Victoria, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We look forward to your next visit! Take care!
DAYTON, NV
Pamela B|2026 Chevrolet Trailblazer
Confirmed Sales Customer
10/11/2025
They tried to move as fast as they could with my cash purchase. Approximately 2 .5 hours. Not to awful.
RICK MARCUS ROACH
10/13/2025
Pamela, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
YERINGTON, NV
Lynn W|2022 GMC Canyon
Confirmed Service Customer
10/14/2025
Jazmine is my service agent and she is very attentive. She listened to all my concerns and then she helped me get my vehicle back in a timely manner. And she was very honest with me about the damage, etc. I have nothing but good things to say about her and the others who work in the service department. I was so happy with her service I dropped by with some flowers for her a few days ago…she is a kind and thorough person who is very good at her job!
10/15/2025
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MINDEN, NV
Miles S|2020 Chevrolet Sonic
Confirmed Service Customer
10/15/2025
Everything was done to my satisfaction and my service writer handled the claim with my GM Extended Warranty plan. No fuss, no bother.
10/16/2025
Miles, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care!
CARSON CITY, NV
William F|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
10/15/2025
On Friday, October 3, I was researching Chevrolet trucks on line. I located a 2025 Chevrolet Silverado and decided to take a look at it. My Wife and I drover to Micael Hohl to take a look, and were met by Todd Jones. Mr Jones pulled the vehicle out to the front of the dealership so I could see it and test drive it. Mr Jones was extremely knowledgeable, helpful, and professional. Due to a prior engagement, I had to leave. Prior to leaving, Mr Jones introduced me to Eddy Gutierrez, and advised me to contact him, when I returned. I returned that night and spoke with Mr Guiterrez. Mr Guiterrez then introduced me to Corey Dickerson, who would help me for the rest of the night. I looked again at the 2025 Chevrolet Silverado and noticed that it was missing some options that I would have liked to have on my truck. Mr Dickerson located another vehicle in the fleet, that was a similar truck but had the options I wanted. Mr Dickerson was a very easy going sales person, that knew a lot about the product he was selling. At this point we started to negotiate with Mr Gutierrez and eventually came to a price that we agreed to pay. This sales process was great, I never felt any pressure and was treated respectfully. We concluded our sale with the Finance Manager, Narciso Esparza. Mr Esparza explained all my financial questions and closed the deal if a very quick manner. This vehicle is definitely not my first purchase, nor will it probably be my last. However, in all my experiences I have never met a team that worked so well together. If I had a question, they were quick to answer it. It was the best vehicle purchase I have every been involved with. Todd, Eddy, Corey, and Narciso are the most knowledgeable group I have dealt with, and when I purchase my next vehicle, I will be back. Thanks you for the great Customer Service, William (Bill) Frommling
COREY DICKERSON
10/16/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CARSON CITY, NV
Jeff M|2021 GMC 1500 Sierra
Confirmed Service Customer
10/8/2025
Service advisor was awesome, work was done in a timely manner.
10/11/2025
Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
DAYTON, NV
Rich W|2020 GMC 2500HD Sierra
Confirmed Service Customer
10/13/2025
Took me in on time, got me done on time. Good communication.
10/14/2025
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
RENO, NV
Fern T|2022 Chevrolet Colorado
Confirmed Service Customer
10/15/2025
3 hours was still to long.
10/16/2025
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (775) 297-4688 to discuss your concerns, as your satisfaction is of utmost importance to us.
CARSON CITY, NV
Darin M|2018 Chevrolet 2500HD Silverado
Confirmed Service Customer
10/15/2025
Great Personal in the commercial center
10/16/2025
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
RENO, NV
Robert M|2022 Chevrolet 2500HD Silverado
Confirmed Service Customer
10/20/2025
It took 2 days to put on 4 tires
10/21/2025
Robert, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to our Customer Relations Manager Samantha Morse at (775) 883-5777 ex: 2619 or, samantha.morse@michaelhohl.com when you have a chance. Thank you, and we look forward to hearing from you.
CARSON CITY, NV
Jeffrey H|2021 GMC 1500 Sierra
Confirmed Service Customer
10/20/2025
Vince and Mike lead an excellent staff !
10/21/2025
Jeffrey, thank you for your kind review; we are happy to pass along your comments to the team here at Michael Hohl Motor Company! We sincerely value your business and look forward to your next visit!
MINDEN, NV
Theodore W|2024 Chevrolet Silverado 1500
Confirmed Service Customer
10/21/2025
Yeah
10/22/2025
Theodore, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
SPARKS, NV
Eliciel S|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
10/22/2025
Everything went great. The service writer was great.
10/23/2025
Our staff is committed to providing each of our clients with the best automotive experience! We hope to be of service to you again in the future. Best wishes, Michael Hohl Motor Company
CARSON CITY, NV
Warren B|2021 GMC Canyon
Confirmed Service Customer
10/22/2025
When I made a Offer on the truck, None of the items I wanted, Our asked for were not applied. There answer to me, That's not in the budget. I asked if the rear bumper Could be taken care of, Not in the budget, There answer, Military discount, and disabled VET. Asked for a discount on the price. I was just ignored about that. No Comment. Mr. Rick Roach was very Kind and helpful. I an not happy even at this time. I feel that taking care of the bumper was a issue that should have been Consider in the offer I made, And it should have been Fixed. No doubt. Its cosmetic and a eye sore. ( Not Happy )
10/23/2025
Thank you for taking the time to leave us feedback about your experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (775) 297-4688. We look forward to hearing from you.
DAYTON, NV
Jason H|2021 Buick Enclave
Confirmed Service Customer
10/16/2025
Zack was not only professional and knowledgeable but also had great guest service! This is my first time at your dealership and I believe you have a customer for life!
10/19/2025
Jason, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CARSON CITY, NV
Colin H|2023 Chevrolet Silverado 1500
Confirmed Service Customer
10/20/2025
Always great. My go to dealer for parts and warranty service.
10/21/2025
Thank you so much for your positive comments about Michael Hohl Motor Company! Please let us know if there is anything else we can do for you; we are more than happy to help!
DAYTON, NV
Jim F|2023 Chevrolet Silverado 3500 HD
Confirmed Service Customer
10/20/2025
Warranty work, I was told two weeks it took over six weeks to repair
10/21/2025
Jim, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact our Customer Relations Manager Samantha Morse at (775) 883-5777 ex: 2619 or, samantha.morse@michaelhohl.com.
ZEPHYR COVE, NV
Jeffrey E|2025 Chevrolet Colorado
Confirmed Sales Customer
10/20/2025
The GM product is great, we are very happy with our brand new truck. However, the service we got was more equated to “Harry’s Used Cars” type of experience. I would not recommend going to this dealer.
RICK MARCUS ROACH
10/21/2025
Jeffrey, we appreciate you taking the time to leave us this feedback. We'd like the opportunity to discuss this with you. Please reach out to our Customer Relations Manager, Samantha Morse at (775) 883-5777 ex: 2619 or samantha.morse@michaelhohl.com at your earliest convenience to discuss how we can turn your experience into a positive one.
LOVELOCK, NV
Jerry R|2023 Chevrolet Silverado 1500
Confirmed Service Customer
10/24/2025
the tech was awesome and answered all my questions
10/26/2025
Your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.
MINDEN, NV
Clinton M|2019 Chevrolet 2500HD Silverado
Confirmed Service Customer
10/25/2025
Excellent. Friendly and knowledgeable staff. Good communication regarding the status of my vehicle and happy to answer any questions I had. Zach Hawthorne was top notch.
10/27/2025
Clinton, w're glad to hear you found our staff was so knowledgeable and helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!
GARDNERVILLE, NV
Josette S|2025 Chevrolet Trax
Confirmed Sales Customer
10/27/2025
You guys made it very easy for my husband and I to purchase a car over the phone. Our salesman Tristan was very knowledgeable on all aspects of the car and I appreciate him taking the time to walk me through things. Tristan and Drew were very helpful throughout entire transaction. Thank you we are very happy.
TRISTAN IVESON
10/27/2025
Josette, we're glad to hear you found our staff was so knowledgeable and helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!
CAPE CORAL, FL
Matthew E|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
10/27/2025
Very thoughtful and helpful throughout the purchase and delivery. Could not have been better.
DAYANNE COTA
10/27/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
GARDNERVILLE, NV
Richard J|2026 GMC Sierra 1500
Confirmed Sales Customer
10/27/2025
Triston Ivenson is extremely knowledgeable about the GMC products. The transaction was handled very well, and all went smoothly with no problems. I would recommend Triston to anyone who is in the market for a new vehicle.
TRISTAN IVESON
10/28/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
INCLINE VILLAGE, NV
Steve D|2021 GMC Acadia
Confirmed Service Customer
10/27/2025
Oil change. 2 hrs. All good.
10/28/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CARSON CITY, NV
Austin S|2026 Chevrolet Colorado
Confirmed Sales Customer
10/27/2025
It was excellent
CHARLES PATTERSON
10/28/2025
Austin, we really appreciate your positive review! We sincerely value your business and look forward to your next visit!
GARDNERVILLE, NV
Michael P|2026 GMC Terrain
Confirmed Sales Customer
10/27/2025
Bailey was very knowledgeable and helpful throughout the entire process
BAILEY WOLF
10/29/2025
Michael, we're glad to hear you found Bailey so knowledgeable and helpful! If you have any further questions, please give us a call. We're always happy to help!
SPARKS, NV
David R|2022 GMC 3500HD Sierra
Confirmed Service Customer
10/28/2025
It’s always difficult to contact a service advisor, it’s like trying to win tickets for a concert.
10/29/2025
David, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Please contact our Customer Relations Manager, Samantha Morse at (775) 883-5777 ex: 2619 or samantha.morse@michaelhohl.com when you have an opportunity, and we will be more than happy to try and turn your experience around.
MINDEN, NV
Mary S|2026 Chevrolet Equinox
Confirmed Sales Customer
10/29/2025
Very knowledgeable about the vehicle we purchased. Kept us informed about when the paperwork and vehicle would be ready. Thank you Todd Jones
TODD JONES
11/1/2025
We're glad to hear you found our staff was so knowledgeable and helpful! If you have any further questions, please reach out to our Customer Relations Manager Samantha Morse at (775) 883-5777 ex: 2619 or, samantha.morse@michaelhohl.com. We're always happy to help!
GARDNERVILLE, NV
Brain F|2024 GMC Sierra 1500
Confirmed Service Customer
10/31/2025
Professional and friendly service
11/3/2025
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
CARSON CITY, NV
Julie R|2020 Chevrolet Equinox
Confirmed Service Customer
10/22/2025
Jeremy and Mike were so helpful in getting my car repaired, including finding that it was covered under a warranty. I was thrilled. The service itself took a little longer (3 weeks start to finish) however, the service I received was excellent.
10/23/2025
Julie, thank you for your kind review; we are happy to pass along your comments to the team here at Michael Hohl Motor Company! We sincerely value your business and look forward to your next visit!
COLEVILLE, CA
Beth D|2023 Chevrolet Blazer
Confirmed Service Customer
10/22/2025
Made an appt to drop off car on Wed, 10/8 at 7:30. Told it would probably not be ready until next day. Why make an appt if you can’t check the car that day? The inspection was not completed until late on 10/14. It was at the dealer for a week, and no input from the dealer that it had even been looked at until Monday, 10/13. Why make an appt with someone and hold their car for such a long period. Make the appt for the day you can actually look at the car. Had to wait almost a month to get an appt. Appt made on 9/18. I think this should be managed better.
10/23/2025
Beth, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Here at Michael Hohl Motor Company, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our Customer Relations Manager, Samantha Morse, at (775) 883-5777 ex: 2619 or samantha.morse@michaelhohl.comto discuss ways we can better serve you in the future.
RENO, NV
James M|2017 GMC 1500 Sierra
Confirmed Service Customer
10/24/2025
Dropped off my vehicle at 6:45 am for a 7:15 am appointment and finally had an update from the service advisor that my truck was being inspected at 2 pm. I had informed them I needed my truck back by 3:30 since I had a doctors appointment. They finished up my service luckily for me at 5:30 pm so I was able to drive home and make it to work the next day
10/26/2025
James, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
DAYTON, NV
Ildefonso M|2025 Chevrolet Colorado
Confirmed Service Customer
10/24/2025
Great experience
10/26/2025
Ildefonso, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
RENO, NV
John T|2021 GMC Terrain
Confirmed Service Customer
10/29/2025
Excellent
11/1/2025
We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
HAWTHORNE, NV
Heather B|2021 GMC Yukon
Confirmed Service Customer
11/1/2025
This time having my car serviced was not a great experience. Schedule my Yukon to have rotors and brakes replaced with a routine check up such as oil change, tires rotated etc. my car had a 9:45 am drop off time and didn’t hear back from anyone at all on how the service went or if the vehicle was close to done. I called at least 5 times, left messages and kept being passed around without an answer. In the end, I asked once I arrived back at service department around 4-4pm, asked if my car was finished, no answer. Once I saw my car pulled to the bay, I went to an advisor and asked if it was done, they shared that the wrong brake pads were ordered so my car did not get those done. In the end, spent time waiting around, my car did not get done what was scheduled to get done and the communication was horrible.
11/3/2025
Heather, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact our Customer Relations Manager Samantha Morse at (775) 883-5777 ex: 2619 or, samantha.morse@michaelhohl.com
WINNEMUCCA, NV
Christian C|2016 Chevrolet 1500 Silverado
Confirmed Service Customer
11/8/2025
Mauricio was great. Servicing truck. No Didnt top off all my fluids like stated. Didnt vacuum inside or car was
11/10/2025
Christian, we absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our Customer Relations Manager, Samantha Morse at (775) 883-5777 ex: 2619 or, samantha.morse@michaelhohl.com to discuss your concerns, as your satisfaction is of utmost importance to us.
INCLINE VILLAGE, NV
Mitch R|2005 Chevrolet Silverado 1500
Confirmed Service Customer
11/10/2025
All members of the dealership were op notch!!
11/11/2025
Our staff is committed to providing each of our clients with the best automotive experience! We hope to see you soon!
CARSON CITY, NV
Scott L|2025 GMC Sierra 3500 HD
Confirmed Service Customer
11/12/2025
Thank you Mauricio for keeping me informed during the insurance process. I want to thank your crew for getting me back on the road. Brand new truck with DEF in fuel was a horrible mistake. Could you please order me the appropriate warning labels so I can stick it on my fuel door for A reminder to others ?
11/13/2025
Scott, thank you so much for your positive comments about Michael Hohl Motor Company! We are always more than happy to assist you if anything else comes up. Take care!
S LAKE TAHOE, CA
Jillian D|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
11/12/2025
Craig DeMarta was our go-to guy throughout the 5 week journey with your dealership. He went above and beyond multiple occasions to ensure our needs were met. Working with Craig was easy, low pressure and worth every day we spent. Thanks Craig for working so well with my entire family!
CRAIG DEMARTA
11/13/2025
Jillian, your wonderful feedback and rating mean a lot to us. We are happy to pass along your comments to Craig here at Michael Hohl Motor Company! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
RENO, NV
Jason F|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
11/12/2025
Amazing
TRISTAN IVESON
11/13/2025
Jason, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.
RENO, NV
Jose G|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
11/14/2025
Unfortunately we will try to use the Chevy closer to home, rather then Carson from here on out. She was there 2.5 hours with our 2 year old grandson, no one said a thing to her, no one was nice or helpful to her whatsoever. Very unpleasant place to be for 2.5 hours for an oil change and tore rotation.
11/17/2025
Thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to discuss this with you. Please reach out to our Service Manager at (775) 301-4446 at your earliest convenience to discuss how we can turn your experience into a positive one.
SPARKS, NV
Brad M|2022 Chevrolet Bolt EUV
Confirmed Service Customer
11/14/2025
Fast and easy
11/17/2025
Mcreynolds, we're glad everything was completed quickly and to your satisfaction! Until the next time we meet, take care!
DAYTON, NV
Lindsay Q|2022 GMC Yukon XL
Confirmed Service Customer
11/3/2025
My service advisor was extremely nice and was good about calling me however I came to pick my car up after service and my check engine light was on when it wasn’t on before so my car had to stay, this is after having my car for 2 weeks on things that should really only take a day. They then proceeded to change a battery in my car without my consent and when they tried to charge me 450 for it I told them no and instead of comping me the battery they kept my car for another day to remove the new battery and replace the old… all in all I won’t return to Michael hohl for any further needs or purchases I will drive to Reno to the other dealership
11/4/2025
Lindsay, we regret to hear that you had this experience with us. When you have an opportunity, please reach out to us at (775) 297-4687 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.
GARDNERVILLE, NV
Diogenes P|2026 GMC Yukon
Confirmed Sales Customer
11/4/2025
Quick and easy, everyone was polite and professional. Show room was immaculate.
TRISTAN IVESON
11/5/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!
SPARKS, NV
Randy F|2017 Chevrolet Traverse
Confirmed Service Customer
11/5/2025
The service was great, they were very fast. Very knowledgeable.
11/6/2025
Randy, we're glad to hear you found our staff was so knowledgeable and helpful! Thank you so much for your feedback! We hope you have a great day!
CARSON CITY, NV
Edward A|2025 GMC Sierra 2500 HD
Confirmed Service Customer
11/5/2025
professional
11/6/2025
Our staff is committed to providing each of our clients with the best automotive experience! We hope to see you soon!
GARDNERVILLE, NV
Kellie S|2024 Chevrolet Traverse Limited
Confirmed Service Customer
11/17/2025
The service rep was nice and helpful
11/18/2025
Kellie, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
GARDNERVILLE, NV
Damon B|2020 GMC 2500HD Sierra
Confirmed Service Customer
11/17/2025
Very friendly and professional.
11/18/2025
Damon, our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
MINDEN, NV
Antwon J|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
11/17/2025
You guys had my truck for over two weeks, im not sure if the work was actually done, the first quote was 1038.00 then my next quote was 2300.00 by the time I picked my truck up it went to 2800. When I dropped my truck the engine light was not on. Three days later my engine light is on. Now I have to take to another dealer, so I wouldn't recommend this dealership to anyone.
11/18/2025
Antwon, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to our Service Manager at (775) 301-4446 when you have a chance. Thank you, and we look forward to hearing from you.
LAS VEGAS, NV
William C|2024 GMC Yukon
Confirmed Service Customer
11/19/2025
Great friendly service. We were a little early to our appointment and you were not open yet but a nice man came out and let us in and offered coffee. It was a little cold out and we appreciated it very much.
11/21/2025
William George, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for choosing Michael Hohl Motor Company and we hope to see you again.
WINNEMUCCA, NV
Steven O|2025 Chevrolet Equinox
Confirmed Service Customer
11/19/2025
On 11-14-2025 I brought my vehicle in for an oil change I informed the service advisor of a transmission fluid leak I was told that it would be checked. After the service was done, oil change tire rotation I was told I would need to get a diagnostic for the transmission. On 11-15-2025 I called and left a message for the advisor to call me back. I never received a call back. On 11-17-2025 I called again requesting a call back. I called again that afternoon since I never heard from them and talked to the service manager he told me he would call back within an hour he never called. On 11-18-2025 I called again and asked for a call back that did not come. On 11-19-2025 I got a call back from a scheduler and when I called back I transferred to someone else I left a message and still haven’t heard back from them. The service department seems to very misaligned. My new vehicle less than one year old has a transmission problem and I feel uncomfortable driving it. I brought the problem to their attention and they don’t seem to take it to seriously
11/22/2025
Steven, we apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.
CARSON CITY, NV
Tommie S|2022 Chevrolet Equinox
Confirmed Service Customer
11/24/2025
2 hours for an oil changer is really bad. You should let customers know that it will be that long when they call for the appointment. I am 78 years old with heath issues. I could have been more prepared to sit in you waiting room if I had been informed. I know for my warranty I have to go to a dealership even if I don't want to. Please work on making it better.
11/25/2025
Tommie, thank you for taking the time to leave us your honest feedback. We'd like the opportunity to turn your experience around. Please reach out to our Service Manager at (775) 301-4446 at your earliest convenience to discuss how we can turn this experience into a positive one.
CARSON, NV
Gary B|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
11/25/2025
Well I got there for my schedule appointment you guys were extremely backed up I think you were like three or four employees down that day in the shop anyway the service writer pulled a miracle out of her hat got me in and out very pleased thank you very much
11/26/2025
Scott, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
BIG PINE, CA
Samuel T|2025 Chevrolet Silverado 1500
Confirmed Service Customer
11/26/2025
Good attention
11/27/2025
Samuel, thank you so much for the positive review! Please don't hesitate to reach out to us if there's anything we can do!
INCLINE VILLAGE, NV
Michael W|2024 Chevrolet Silverado 1500
Confirmed Service Customer
11/14/2025
I brought my 2024 Chevy Silverado in for an oil change, tire rotation, and inspection. My service advisor Zachary was great, he had me out of there in an hour and a half as I waited in the customer lounge. My only gripe is the amount of turnover with the service advisors as it makes it hard to build a relationship as we do bring in a few vehicles for service. Please keep Zachary!
11/17/2025
Michael, thank you for your kind review; we are happy to pass along your comments to the team here at Michael Hohl Motor Company! If you have any further questions, please give us a call. We're always happy to help!
GARDNERVILLE, NV
Jamie V|2012 Chevrolet Camaro
Confirmed Service Customer
11/14/2025
Zach was very helpful explaining what I could expect & answering my questions. He was able to expedite the service because I had to wait on my car.
11/17/2025
Jamie, we're happy you found our staff to be so supportive during your experience here at Michael Hohl Motor Company. Thank you so much for your feedback! We hope you have a great day!
GARDNERVILLE, NV
Cliften W|2021 Chevrolet Tahoe
Confirmed Service Customer
11/19/2025
We love the your service department. they always care about they customers ,always kinda and friendly.
11/22/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
YERINGTON, NV
Jaimie B|2025 GMC Sierra 2500 HD
Confirmed Service Customer
11/20/2025
You are the worst dealership on the planet
11/23/2025
We appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would like the opportunity to address your concerns. Please reach out to our Customer Relations Manager Samantha Morse at (775) 883-5777 ex: 2619 or, samantha.morse@michaelhohl.com when you have a chance. Thank you, and we look forward to hearing from you.
BISHOP, CA
Paul M|2019 GMC 1500 Sierra
Confirmed Service Customer
11/23/2025
The service rep was very friendly and helpful !
11/25/2025
Paul, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
DAYTON, NV
Peter F|2021 Chevrolet Tahoe
Confirmed Service Customer
11/27/2025
Dealer deny warranty coverage of a recently replaced part
11/28/2025
Thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to our Service Manager at (775) 301-4446 when you have a chance. Thank you, and we look forward to hearing from you.
RENO, NV
Jeff V|2022 Chevrolet 3500HD Silverado
Confirmed Service Customer
11/27/2025
Service department took 6 days and originally quoted $4700. I called another dealer where I bought the vehicle, and they called MH. One part was under warrantee and MH reduced bill to $1300. I also asked MH to do a PET since GM was aware of the part having problems. The service department said a PET would not cover cost. My other dealer called BS and said GM knows of the problem and would probably pay for repair. Service person said 2 others came in with same problem the week my vehicle was in the shop. Hopefully they didn’t get ripped off with the $4700 bill they tried to get me with. My vehicle only had 80k on it.
11/28/2025
Jeff, we regret to hear that you had this experience with us. If you are willing to give us another chance, please contact our Service Manager at (775) 301-4446 so we can understand your situation better in order to try and turn your experience around. Thank you, Michael Hohl Motor Company
MINDEN, NV
James M|2025 Chevrolet Silverado 3500 HD
Confirmed Service Customer
11/28/2025
Great
11/29/2025
We are very happy we could provide you with a positive experience! We do hope we can be of assistance in the future. Take care!
MINDEN, NV
Randman N|2021 Chevrolet Colorado
Confirmed Service Customer
12/3/2025
It took 1.5 hours to have my oil changed and tires rotated.
12/3/2025
Thank you for taking the time to leave us your honest feedback. We would like the opportunity to address your concerns. Please reach out to our Customer Relations Manager Samantha Morse at (775) 883-5777 ex: 2619 or, samantha.morse@michaelhohl.com when you have a chance. Thank you, and we look forward to hearing from you.
CARSON, NV
Mike S|2019 GMC 2500HD Sierra
Confirmed Service Customer
12/3/2025
I have a 100k bumper-to-bumper Zurich warranty, but have to bring my copy to convince the techs each visit. Also, I brought the truck in to replace a TPMS sensor in July, and knowing the others would soon follow, requested replacement of all four. Was told the warranty would only replace the faulty one, so ended up making 3 more service visits between Aug. & Nov. to replace the rest. SERVICE is the wrong word.
12/3/2025
Mike, thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to turn your experience around. Please reach out to our Customer Relations Manager Samantha Morse at (775) 883-5777 ex: 2619 or, samantha.morse@michaelhohl.com at your earliest convenience to discuss how we can turn this experience into a positive one.
CARSON CITY, NV
Steven P|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/3/2025
The salesman was excellent, but your fast talking sales manager was the downside. Why is it when you discuss the deal in detail with the salesman, build a trust and then he walks out and some other person walks in and starts trying to discuss things that aren’t even relevant to the sale? Almost walked out at that point, but instead I stopped him, said slow down and send the salesman back in. He just ruined the whole experience. Again salesman excellent but sales manager sucked. Finance guy was great also.
ART RUIZ
12/4/2025
Steven, we appreciate you taking the time to leave us this feedback. Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Thank you providing this information so we can improve upon our services. We hope to hear from you soon. Michael Hohl Motor Company
CARSON CITY, NV
Steve S|2020 Chevrolet 2500HD Silverado
Confirmed Service Customer
12/3/2025
Efficient check-in. Jazmine was friendly and informative about service that was scheduled. Overall had a good experience.
12/3/2025
Steve, we appreciate your positive review about your recent experience with us! We can't wait to see you again, have a great day.
GARDNERVILE, NV
Miles S|2020 Chevrolet Sonic
Confirmed Service Customer
12/9/2025
Maintenance required the entire day. When done, technician did not note the TPSM light was flashing. Will return in a week to replace ANOTHER failed tire pressure monitor. These are lasting barely three years! Other maintenance seems fine but rather pricey. I think I was overcharged for the LOF/tire rotation.
12/10/2025
Miles, thank you for taking the time to leave us your honest feedback. Our manager would really like to speak with you more regarding this matter. Please reach out to our Customer Relations Manager Samantha Morse at (775) 883-5777 ex: 2619 or, samantha.morse@michaelhohl.com. We look forward to hearing from you.
CARSON CITY, NV
James S|2026 GMC Terrain
Confirmed Service Customer
12/1/2025
No comments
12/2/2025
James, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
RENO, NV
Kevin R|2026 GMC Canyon
Confirmed Sales Customer
12/2/2025
Sales Person never took time to show us the features of the vehicle.
BAILEY WOLF
12/3/2025
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our Customer Relations Manager Samantha Morse at (775) 883-5777 ex: 2619 or, samantha.morse@michaelhohl.com to discuss your concerns, as your satisfaction is of utmost importance to us.
SPARKS, NV
Kayla S|2026 Chevrolet Trailblazer
Confirmed Sales Customer
12/3/2025
I really appreciated the way that our sales rep, Cole Berry, was able to facilitate the process of shopping for a car that fit all of my needs and budget! He made the process more enjoyable and manageable for myself and my family.
COLE BERRY
12/3/2025
Kayla, we're happy you found our staff to be so supportive during your experience here at Michael Hohl Motor Company. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
EUGENE, OR
Nick S|2015 Chevrolet 1500 Silverado
Confirmed Service Customer
12/4/2025
Service advisors change in middle of repair had committed to a provide a loaner car. The loaner vehicle never materialized. I'm disappointed. The repair was over 7k and I have spent over 10k at this service facility over the last year. Don't feel valued as a customer.
12/6/2025
Nick, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to our Service Manager at (775) 301-4446 when you have a chance. Thank you, and we look forward to hearing from you.
MINDEN, NV
Jaime A|2026 GMC Sierra 1500
Confirmed Sales Customer
12/4/2025
Cole was great! He was there to meet us when we arrived for our appointment. And had the vehicles I was interested in up front for me to view. Cole was very personable. Marcus was great at closing the deal. Sometimes that is rhetorical worst pet. But I appreciated Marcus being upfront and the process was pretty quick.
COLE BERRY
12/5/2025
Jaime, thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please don't hesitate to reach out!
CARSON CITY, NV
Charlene H|2022 Buick Encore GX
Confirmed Service Customer
12/10/2025
Went very smoothly
12/11/2025
Charlene, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
GARDNERVILLE, NV
Randall H|2025 Chevrolet Silverado 3500 HD
Confirmed Service Customer
12/11/2025
I purchased the auto butler ceramic coating when I bought my new truck. 6 months went by and was time to bring it in for the service. This is a brand new Chevy truck. When the truck was washed it got scratched on both front and rear bumpers. As well as swirl makes all over the doors and the painted panels. You do not use brushes to wash cars. The truck is still dirty as well and you do not put ceramic coating over a dirty vehicle. Everytime I come in for service it is nothing but a joke and problems and you damage my truck. By far the worst Chevy service and dealership in northern Nevada.
12/14/2025
Randall, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our Customer Relations Manager, Samantha Morse, at (775) 883-5777 ex: 2619 or samantha.morse@michaelhohl.com to discuss your concerns, as your satisfaction is of utmost importance to us. We hope to hear from you. Take care!
DAYTON, NV
John B|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
12/11/2025
Chris Bowen the service technician was great to work with . Very helpful and knowledgeable
12/14/2025
John, we're happy you found our staff to be so supportive during your experience here at Michael Hohl Motor Company. Thank you again for choosing Michael Hohl Motor Company and we hope to see you again.
MINDEN, NV
Charles P|2026 Chevrolet Tahoe
Confirmed Sales Customer
12/11/2025
It was a great experience. Everyone we dealt with was both friendly and very helpful. Our Sales Professional, Day Cota, was wonderful to deal with. Additionally, Eddy Gutierrez, the Assistant Sales Manager and Ciso Esparza, the Finance Manager, were also great to work with. We found the new car we wanted and were never pressured at any time to make the purchase. I will recommend your dealership to others.
DAYANNE COTA
12/14/2025
Charles, we're happy you found our staff to be so supportive during your experience here at Michael Hohl Motor Company. Thank you again for choosing Michael Hohl Motor Company and we hope to see you again.
RENO, NV
Lawrence C|2016 Chevrolet Malibu Limited
Confirmed Service Customer
12/11/2025
great service,top expert technicians,very clean work area from the area that i could see, i' sure entire work area is also very clean,service writers are very effecient,good to talk to,they are a very good asset to michael hohl motor company.
12/12/2025
Lawrence, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
DAYTON, NV
David C|2025 GMC Sierra 1500
Confirmed Service Customer
12/12/2025
I drop off at 9:00am I told I was going to wait just needed oil change and a wash. At 1:30 I ran out of things to do. They were supposed to call me when it was done it was sitting in the pick-up lot no one called me could have been doing more important things. That is just rude 4 and half hours.no one said they were sorry they acted put out that they had to give my keys and show me where my truck was parked like this was my fault. They didn't even go over what was done.
12/13/2025
David, thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to turn your experience around. Please reach out to our Customer Relations Manager Samantha Morse at (775) 883-5777 ex: 2619 or, samantha.morse@michaelhohl.com at your earliest convenience to discuss how we can turn this experience into a positive one.
GARDNERVILLE, NV
Jerry M|2021 Chevrolet Corvette
Confirmed Service Customer
12/19/2025
The service was exceptional and the staff were amazing! Thank you.
12/21/2025
Jerry, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
RENO, NV
Lon M|2021 GMC 1500 Sierra
Confirmed Service Customer
12/19/2025
It was quick and easy
12/21/2025
Lon, it is great to hear everything was done quickly and to your satisfaction! Please let us know if there is anything else we can do for you; we are more than happy to help!
MOUND HOUSE, NV
Dave H|2020 GMC 2500HD Sierra
Confirmed Service Customer
12/10/2025
Took a long time 3 hrs for oil change
12/11/2025
Dave, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
GARDNERVILLE, NV
Scott O|2023 GMC Sierra 2500 HD
Confirmed Service Customer
12/11/2025
Staff was very nice and upfront with me.
12/12/2025
Scott, we're happy you found our staff to be so supportive during your experience here at Michael Hohl Motor Company - Service. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CARSON CITY, NV
Robert W|2023 GMC Sierra 1500
Confirmed Service Customer
12/12/2025
on time, considered missed appointment
12/13/2025
Robert, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
RENO, NV
Craig C|2005 Chevrolet Suburban
Confirmed Service Customer
12/16/2025
Customer service very good, but feel price of service was excessive. Specifically, prices of fluids. Example one QUART of differential lube $33.99.
12/17/2025
We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
GARDNERVILLE, NV
David G|2025 GMC Acadia
Confirmed Service Customer
12/16/2025
The service staff…Alex… was great. He also had help from Jasmine, who helped at the end of the transaction and did a great job! Everything went well. The issue was fixed and they kept me up to date during the couple of days the work took. The mechanic…forget his name… gave an excellent report of the problem and his solution, and the multi point inspection was as it should be. Altogether a good experience!
12/18/2025
David, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thanks again for taking the time to leave us this information about your recent visit. Take care!
CARSON CITY, NV
David M|2015 Chevrolet Corvette
Confirmed Service Customer
12/19/2025
I was able to get a quote online and had my questions answered beforehand. Work was performed in the time quoted. All staff were very courteous.
12/21/2025
David, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
RENO, NV
Diogenes P|2025 GMC Acadia
Confirmed Sales Customer
12/19/2025
It was so professional and quick, I couldn’t believe how fast it was to go in and buy a new vehicle. The salesman showed us all the features and we were out of there.
TRISTAN IVESON
12/21/2025
Diogenes, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
SPARKS, NV
Joseph C|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
12/19/2025
Always a pleasure when I need service or advice!
12/21/2025
We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
RENO, NV
Linda H|2015 Chevrolet 2500HD Silverado
Confirmed Service Customer
12/19/2025
The service advisors are always friendly and helpful. Keeping in communication with us, letting me know what is going on. Thank you.
12/21/2025
Linda, we're happy you found our staff to be so supportive during your experience here at Michael Hohl Motor Company. Please let us know if there is anything else we can do for you; we are more than happy to help!
SOUTH LAKE, CA
Fiona A|2023 Chevrolet Trailblazer
Confirmed Service Customer
12/19/2025
Cheers for speeding up the wait time! But I was a little mixed up because I got one email to say that I missed my appointment, and another saying that I kept my appointment. It made me laugh. I guess Chris forgot to check me in! Thank you for the good service on my Trailblazer.
12/22/2025
Fiona, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
DAYTON, NV
Cierra R|2026 Chevrolet Equinox EV
Confirmed Sales Customer
12/24/2025
Art was so patient and kind. He took the time to explain every step during purchasing my vehicle. Once I bought my car, he sat with me for about 20 minutes explaining all the features of the car and ensuring I was well informed.
ART RUIZ
12/25/2025
Cierra, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SPARKS, NV
Carl E|2026 GMC Sierra 1500
Confirmed Sales Customer
12/24/2025
Our salesmen, Craig, was very knowledgeable, helpful and professional.
CRAIG DEMARTA
12/25/2025
Carl, we're glad to hear you found our staff was so knowledgeable and helpful! We are always more than happy to assist you if anything else comes up. Take care!
DAYTON, NV
Cheryl B|2022 Chevrolet Colorado
Confirmed Service Customer
12/24/2025
Always excellent service
12/25/2025
Cheryl, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!
DATTEN, NV
Jean J|2025 GMC Acadia
Confirmed Service Customer
12/24/2025
Absolutely horrible. When the appointment (8:15AM) was made, I clearly requested for a ride. But the dealership said that the ride is not ready and I had to wait for an hour. So I had to walk 4 miles to get back to my work. The dealership did not contacted me (until 5:15PM) when the car was ready even though I said that I need my car since I live in Reno. I do not believe a basic check up would require my car to be in the dealership for the whole day. The only reason I take my car here for a service is because I want my car to be services during my work. It is very disappointing how poorly the service department is operating.
12/25/2025
Jean, we're disappointed to hear of the negative experience you had at our location. We would like an opportunity to make this up to you. If you are willing, please reach out to our Customer Relations Manager Samantha Morse at (775) 883-5777 ex: 2619 or, samantha.morse@michaelhohl.com so we can work towards a resolution.
CARSON CITY, NV
Michael A|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
12/22/2025
I worked with Tristen as my sales rep and he walked me through the sale flawlessly.
TRISTAN IVESON
12/23/2025
Michael, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
GARDNERVILLE, NV
Aaron C|2024 GMC Sierra 1500
Confirmed Service Customer
12/23/2025
I didnt expect to pay $300 for two filters going forward I will seek service elsewhere the rest of the service was fine but thats crazy prices
12/24/2025
Aaron, thank you for taking the time to leave us feedback about your experience with us. If you are willing to give us another chance, please contact us so we can understand your situation better in order to try and turn your experience around. Thank you, Michael Hohl Motor Company our Service Manager at (775) 301-4446
RENO, NV
Henry B|2020 GMC Canyon
Confirmed Service Customer
12/23/2025
Jasmine who works with Service Advisor Mauricio is an excellent member of your staff providing first rate customer service.
12/24/2025
Henry, thank you for your kind review; we are happy to pass along your comments to Jasmine here at Michael Hohl Motor Company! Feel free to reach out to us if you need anything. Have a wonderful day.
GARDNERVILLE, NV
James B|2024 GMC Sierra 1500
Confirmed Service Customer
12/23/2025
Initially I called the dealership to check on my pre owned vehicle warranty status. The person told me someone would call me. Nobody call within a week. Sent email communication to dealership and was contacted immediately. Provided necessary information and serviced our vehicle timely.
12/24/2025
James, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CARSON CITY, NV
Irene R|2017 Chevrolet Corvette
Confirmed Service Customer
12/24/2025
Off the charts wonderful. Rick and Haven I can’t thank enough! One day I will have to trade my Corvette in and I wouldn’t think of going anywhere else.
12/24/2025
Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
RENO, NV
Richard M|2025 Chevrolet Corvette Z06
Confirmed Service Customer
12/25/2025
This was my second visit with my warranty issue and your team finally was able to get GM moving on resolving the problem. My thanks to your Service Manager Brad and Service Advisor Chris for getting GM moving and getting this problem solved.
12/25/2025
Richard, thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
CARSON CITY, NV
Kevin T|2020 GMC 2500HD Sierra
Confirmed Service Customer
12/27/2025
I had a great experience with Brad Chambers as my service advisor for an oil change on my truck. He was friendly and greeted me upon entering the dealership. Brad was professional and knowledgeable keeping me updated on the progress of my vehicle. He provided me with an inspection report and of future maintenance recommendations. I highly recommend Michael Hohl Chevrolet, Buick, GMC for vehicle servicing needs and appreciate their continued great service.
12/28/2025
Kevin, we're glad to hear you found our staff was so knowledgeable and helpful! We are always more than happy to assist you if anything else comes up. Take care!
GARDNERVILLE, NV
Gary A|2016 GMC Yukon XL
Confirmed Service Customer
12/31/2025
Had an electrical problem and dropped it off. They found a loose connection and it was only an hour fee. Brad was great to deal with.
1/1/2026
We appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!
CARSON CITY, NV
Timothy B|2025 GMC Sierra 3500 HD
Confirmed Sales Customer
1/1/2026
Izzy our sales person was wonderful. Answered all our questions and made the buying experience stress free. They gave a fair price on our trade. Matt in finance was very professional. And Ben in sales showed us the ins and outs of our new truck.
IZABEL RIVERA
1/2/2026
Timothy, thanks for highlighting some of our staff who helped make this such a great experience! Thank you again for choosing Michael Hohl Motor Company and we hope to see you again.
RENO, NV
Pierre S|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
1/1/2026
Our visit from the start, from pulling in the parking lot of Michael Hohl's and then driving out with a new 2026 Silverado was stress free and comfortable. Todd James (Sales) and Narciso Esparaza (Finance Manager) was exceptional in all faucets and very professional. Heads and Tails above Champion in Reno. Keep it up!!! Thank you, Pierre and Annette Sundland
TODD JONES
1/2/2026
Thank you for your kind review; we are happy to pass along your comments to the team here at Michael Hohl Motor Company! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
RENO, NV
Alisha B|2022 GMC Terrain
Confirmed Service Customer
1/2/2026
Good
1/3/2026
Alisha, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
S LAKE TAHOE, NV
Lorilyn C|2025 GMC Yukon
Confirmed Sales Customer
1/5/2026
Great salesman and finance person. Made the process very easy
TODD JONES
1/6/2026
Lorilyn, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
GENOA, NV
Marc C|2025 Chevrolet Tahoe
Confirmed Service Customer
1/6/2026
The experience was nice enough. Taking 1.5 hours for an Oil change seems ridiculously inefficient.
1/6/2026
Marc, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact our Service Manager at (775) 301-4446.
ZEPHYR COVE, NV
Mark D|2024 Chevrolet Colorado
Confirmed Service Customer
1/8/2026
Truck has had too many problems from day one and repairs took too long. All the employees and staff we're great and easy to work with.
1/9/2026
Mark, thank you for taking the time to leave us feedback about your experience with us. If you'd be willing to provide more feedback, please reach out to us at (775) 297-4687 so we can assist you further.
RENO, NV
Charles Y|2025 GMC Sierra 2500 HD
Confirmed Service Customer
12/27/2025
I was slightly annoyed There was nobody available to shuttle anyone home. Myself and another person waited almost an hour for someone to show up to take us home then when that time came, he was only taking one person at a time. I wasn’t about to wait there another 45 minutes, so I called a cab. The other issue needs not even be mentioned, and that’s because Chris my service writer is quite possibly one of the best in that position that I’ve ever worked with. He was able to fix every problem without me even voicing concern about it. I’m sure if I would’ve mentioned about the shuttle driver he probably would’ve taken me himself. Do not lose him. As far as waiting rooms and customer areas, I know the building is old, but for a GMC CADILLAC dealer it really needs to be stepped up. Sitting in clapped out office chairs, and offered stale popcorn isn’t what customers want. It’s not a tire shop chain. As much as it pains me to say it, send someone over to that Toyota waiting area. I know I sound like I’m complaining and I don’t mean to, but when most of the cars on the lot are 90+ thousand dollars you just start to expect more.
12/28/2025
Charles, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to our Service Manager at (775) 301-4446 when you have a chance. Thank you, and we look forward to hearing from you.
CARSON CITY, NV
Mark S|2026 GMC Canyon
Confirmed Sales Customer
12/31/2025
Great service...thanks Art!
ART RUIZ
12/31/2025
Mark, thank you so much for the positive review! We hope you have a great day!
CARSON CITY, NV
Kerry R|2025 GMC Canyon
Confirmed Service Customer
12/31/2025
The entire process was average, from communications, greetings, happiness, wait times and general understanding of who the customer is. I do not understand how Michael Hohl Subaru can be so great and MH Chevrolet/GMC can be at a lower level.
1/1/2026
Thank you for taking the time to leave us your honest feedback. We'd like the opportunity to turn your experience around. Please reach out to us at (775) 297-4688 at your earliest convenience to discuss how we can turn this experience into a positive one.
MINDEN, NV
Robert F|2026 Chevrolet Colorado
Confirmed Sales Customer
12/31/2025
Charles Patterson was awesome! He had the vehicle I wanted pulled out and ready for us to test drive. Ended up buying that vehicle. He and “Ciso” treated us great!
CHARLES PATTERSON
1/1/2026
We're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.
RENO, NV
Lester P|2026 Chevrolet Equinox
Confirmed Sales Customer
12/31/2025
Excellent assistance and straightforward process
CHARLES PATTERSON
1/1/2026
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
CARSON CITY, NV
Charles P|2012 Chevrolet Suburban
Confirmed Service Customer
1/13/2026
This was my first time getting a car serviced at Michael Hohl Chevrolet. I was impressed with how friendly and courteous all the employees were. My Service Advisor was Brad. He understood right away what I needed done with my vehicle. He was fast and efficient. I appreciated working with him. He got my car in immediately and it was finished earlier than expected. I will take all my vehicles there for service. I recommend them highly.
1/14/2026
Our staff is committed to providing each of our clients with the best automotive experience! Thanks for the recommendation, and have an amazing day!
RENO, NV
Ricki L|2016 Chevrolet Trax
Confirmed Service Customer
1/14/2026
Michael Hohl has the best service department... we wouldn't think of going anywhere else.
1/15/2026
Ricki, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
FALLON, NV
Norman B|2023 GMC Acadia
Confirmed Service Customer
1/14/2026
I dropped the vehicle off an hour early and the shop was able to start the work then. The shop texted me about extra work (engine and cabin filters) needing to be done which I authorized. This only took about 20 minutes longer than the original estimate. Overall, I was satisfied with the experience.
1/15/2026
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
DAYTON, NV
Linda Scott R|2023 GMC Yukon
Confirmed Service Customer
1/15/2026
good
1/16/2026
Linda, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
CARSON CITY, NV
John K|2023 Chevrolet Traverse
Confirmed Service Customer
1/15/2026
Kept me informed and expedited repairs
1/16/2026
John, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
FALLON, NV
Kevin R|2026 GMC Canyon
Confirmed Sales Customer
1/15/2026
flawless effortless and very professional
CHARLES PATTERSON
1/16/2026
Kevin, thank you for your kind words and this wonderful review! Please don't hesitate to reach out to us if there's anything more we can do!
SPARKS, NV
Margaret S|2021 GMC Acadia
Confirmed Service Customer
1/15/2026
Quick work and told me what was needed in spring also.
1/9/2026
Margaret, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!
DAYTON, NV
Amber M|2024 GMC Sierra 1500
Confirmed Service Customer
1/15/2026
I had several challenges during my recent service appointment. I was not provided a written estimate and was surprised by a charge on my bill foe the TPMS diagnosis/reset. I also left with a tire that would not accept air and was only left with 23psi when I left the service bay. I returned immediately and they were not able to fix the issue in the remaining service window, I was not comfortable driving it any distance. They had my truck for 8 hours for an oil change, tire rotation and air filter change. They did not reset the dash controls for oil life or air filter life.
1/16/2026
Amber, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to our service manager at (775) 301-4446 when you have a chance. Thank you, and we look forward to hearing from you.
SPARKS, NV
Paul M|2024 GMC Sierra 1500
Confirmed Service Customer
1/16/2026
It all worked
1/16/2026
Paul, we're so happy we were able to help you out! We look forward to your next visit! Take care!
GARDNERVILLE, NV
Mark P|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
1/16/2026
My truck had to be towed from Tahoe to Michael Hohl when what I thought was the body control module went out. It turned out to be that the software needed to be totally reset, not sure how or why this occurred? Alex in service dept was thorough and very professional in keeping me updated on the status. The truck was completely shut down, inoperable. I expected a lengthy repair time but it was done in a day. The cost was just $225 for labor and no parts. I am grateful to Michael Hohl Chevrolet for getting me back in my truck.
1/16/2026
Mark, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
SOUTH LAKE TAHOE, CA
Dillyn K|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
1/16/2026
Good and quick
1/16/2026
Dillyn, thank you so much for the positive review! We hope you have a great day!
GARDNERVILLE, NV
Steve S|2020 Chevrolet 2500HD Silverado
Confirmed Service Customer
1/16/2026
Alex checked me in and did a good job of keeping me informed about my truck service. I left my water bottle in the waiting room and he texted me that he had it. Nice customer service touch. Appreciate how friendly and considerate the employees are.
1/17/2026
Steve, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
GARDNERVILE, NV
Donald W|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
1/9/2026
Great salesman
CRAIG DEMARTA
1/10/2026
Donald, thank you for your kind words and this wonderful review!
CARSON CITY, NV
Ellen L|2021 Buick Encore GX
Confirmed Service Customer
1/16/2026
Alex was a great representative in your Service department. Everyone at Michael Hohl was great and that’s why I drive to Carson City for service.
1/16/2026
Ellen, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
SPARKS, NV
John M|2023 GMC Acadia
Confirmed Service Customer
1/19/2026
We highly recommend Hol dealership. We have received excellent information, service and support in buying a new car. We are older and the patience to answer all our questions is much appreciated. Our sales rep Rick was friendly, supportive and friendly. Although purchasing a car is a lengthy task Rick’s guidance made it seamless and enjoyable.
1/19/2026
John, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
CARSON CITY, NV
Heriberto D|2025 Chevrolet Colorado
Confirmed Service Customer
1/21/2026
Took 33 days to get my new truck back.Horrible experience
1/22/2026
Heriberto, we regret to hear that you had this experience with us. Please contact us at (775) 297-4687 when you have an opportunity, and we will be more than happy to try and turn your experience around.
FALLON, NV
